Hilton Garden Inn Florence Cincinnati Airport South

Very clean, love the bar

We really struggled with the pillows. 😭

Breakfast was wonderful the staff was very helpful and polite

Our bed was a little lumpy they offered to put us in a different room

Huge bedroom and bathroom. Checking Staff was extremely friendly and helpful.

The mattress was a bit worn. The one side was sloped down towards the floor. I thought I was going to slide off the bed. Every time I set my phone down next to me, it would slide off the bed and on the floor.

Perfect location, easy to get to

the floor was disgusting. My one year old crawls everywhere and her legs and pjs were black from the floor. The bathroom floor had thick dirt under the sink. it hadn’t been cleaned under there for a long time. The mattresses on one bed weren’t lined up perfectly so there were crumbs from a previous guest on the bottom mattress. The shower doors were awful. The would not stay closed. They are obviously not leveled and they constantly slid open. We had to shove a wash cloth in the track of the doors to help keep it closed. The main reason we booked this specific hotel was because they had an outdoor pool. My husband had a business meeting so I was planning on taking my kids to the pool for the day and they were very excited about swimming. The pool was not open. They had not been inspected yet even though it was June.