During my recent stay at Mayfair Hotel Tunneln in Malmo, I was thoroughly impressed by the exceptional service and accommodations. From the moment I arrived, the staff greeted me warmly and made me feel right at home. The cleanliness of the hotel was impeccable, and it was evident that great care was taken to maintain a high standard throughout. Additionally, the hotel's proximity to the city center made it incredibly convenient for exploring all that Malmo has to offer. Overall, my experience at Mayfair Hotel Tunneln exceeded my expectations, and I highly recommend it to anyone looking for a comfortable and enjoyable stay in Malmo.

Nothing

Liebevoll eingerichtet, sehr nettes Personal, tolles Frühstück, Haus mit Geschichte.

Loved the room, nice little balcony, comfy bed. Loved the layout of the hotel, the up and down bits to find your room, and the age of the hotel/all the info about it's history. Loved the little library with coffee. Loved the waffle maker at breakfast!

In our room, 253, it was very difficult to get in and out of the bath/shower.

Все отлично , еда как дома

Beautiful facility, excellent location, comfortable beds, terrific breakfast buffet!

Very nice staff and good location

Really old facilities.

What we like is the Location and the parking garage. thatś it. The location is in the middle of the tourist attraction, walking distance to supermarket and restaurant area and parking garage is in front of the hotel, first you can park your car in front of the hotel for three minutes meanwhile you check your self in and ask for the code to access the parking garage. not for free ofcrs but reasonable price.

Room : we did not get what we had requested even though we have to pay €50 more per night for an upgrade that booking.com has offered to us. Not amused! but we made peace with that. Breakfast : For us, everything is salty, you got a headache from it. Scrambled eggs are salty, meatballs as well, we have to googled why everything is salty, apparently Swedish people like their food like that. Well noted. so if you cannot tolerate salty food, better choose safety options like their pastry and fruits. Facility and staff : Terrible! Zero! but maybe it was just a bad day for us because: it was 10 oclock at night and our toilet was clogged (understandable, old building does this), My husband call receptionist and reported this to him, with expectation he will sent somebody to fix the toilet, but Not, His answer was, you can use the toilet downstair, which is we stay at room 306 in 3rd floor. So we went down stair still shocked with His answer/solution from him, in our mind for the price we have to pay more than €250/ night, we are not gonna walk three stairs down only for the toilet. Once again at the receptionist, i ask him for solutions , these are his answers : 1. i am not a janitor/maintenance i am not gonna fix your toilet. 2.I cannot do anything. 3.What do you want me to do? 4. THE TOILET WAS NOT BROKEN WHEN YOU ARRIVED RIGHT? we were flabbergasted with this man's answers, and we told him we are going to check out tonight and we want our money back. so we were forced to check out because we cannot even have a decent basic human utility and were treated so badly. So around 10.30 we were finally checked out and he promised to get our money refund, which is still not in our account until now. will never stay in this hotel ever again. i promised.

Y like it because it was very close to central station in Malmo.This hotel has excelent breakfast.

Y have found my room a little dirty(in the bathroom they had some trash on the floor) and the hotel room was not ready,I mean the sheets were not done,when y have arrived.