Adagio Access Gent Centrum Dampoort

The room was very spacious. It was clean and comfortable. The staff were friendly and helpful. It's only a short walk from the train station and isn't too far away from the centre.

Nothing.

* Had a studio room for four people, which isn’t always possible in many hotels. * Room was a tight squeeze for two adults and two teenagers with a mountain of luggage, but fine for one night only. * There was a kitchenette in our room, which would have been handy if staying for a longer period. * Lifts to easily haul our luggage around. * Parking on site just under the hotel (extra cost). * We purchased the breakfast option on site as there didn’t seem to be any alternatives within close walking distance (again, extra cost). Lots of options at the buffet - and a bustling atmosphere. * Just a short walk into the old town. * We felt safe during our stay.

* Had a lengthy wait at check in, close to midnight and on the way of a long day of travelling with two kids, which wasn’t ideal. The group before us were taking a ridiculously long time to get sorted. * It seems as though we snagged the last parking spot - and we suspect that we would have been in a spot of bother if someone had beaten us to it. * I admittedly didn’t ask the staff as I stuck to eggs and fruit, but there didn’t appear to be any gluten free alternatives at breakfast, which was a surprise considering the volume of people there.

Many options for breakfast, including gluten-free bread and granola. The apartment was small, but clean. The kitchen was provided with everything needed. The staff was friendly and professional.

There was a bit of mold in one of the corners of the shower. The pillows were too soft for my taste.

Disappointing stay at Adagio Aparthotel Ghent We were really looking forward to our stay at Adagio Aparthotel Ghent, but unfortunately it fell well below expectations. The hotel has a lot of potential, and the reception area is clean, modern and inviting. However, the outside of the hotel and surrounding areas are quite run down, which doesn’t give a particularly good first impression. The dining options were very disappointing. There was no pizza available and only a very limited selection of food. It was quite clear that the hotel must previously have had a much more extensive menu and actually made more of the food themselves. With very little around the hotel unless you’re prepared to walk around 25 minutes into the centre of Ghent, I feel the hotel is really missing an opportunity to encourage guests to dine there. The bar experience depended entirely on who was serving. The two young men working one evening clearly didn’t seem to know how to make the drinks properly. One attempted to make an Amaretto Sour but had to remake it after his colleague pointed out that it was wrong. It’s already a fairly short drink, but it was served with barely half a glass. The following evening, two women were working and the difference was huge — they were excellent, made a lovely Amaretto Sour and clearly knew what they were doing. Unfortunately, the biggest disappointment was the cleanliness of our room. Perhaps I have high standards, but I don’t think it’s unreasonable to expect the floors around the beds, particularly where children are sleeping, to be free from thick dust. The room felt as though it had received a very quick wipe rather than a proper, thorough clean. We also had to ask for extra towels as there weren’t enough provided for our stay. To make matters worse, the cleaner had left a used, dirty and unpleasant-smelling sponge around the sink. This really reinforced our concerns about the standard of cleanliness. On our first day, after a long day of travell

The main things I didn’t like were the poor cleanliness of the room and bathroom, including thick dust, hair blocking the shower drain and mould. The food options were very limited, the service at the bar was inconsistent, and the hotel and surrounding area felt run down. Overall, it didn’t feel like the standard I expected.