Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Good location, reception staff and housekeeping staff first class. Pity about the rude doorman, but overall experience good.

Everything was just perfect. Staff, room, location, service: all was fantatstic. Beyond all expectations

Gorgeous hotel with the friendliest staff who are very helpful and accommodating. Built in music/speakers in the bathroom was cool, bed very cozy, a little too much furniture stuffed into the room so had to move around to accommodate our luggage, but overall a lovely place to stay over Christmas 🎄excellent location, restaurant on site was superb as was the breakfast each morning.

Convenient to shops, food, and activities. We parked in a parking garage close to the hotel, but after checking in, we found that there was another garage that gave discounts to the guests. It was not mentioned before our visit, so it was a hassle. Our Expedia reservation wasn't showing when we arrived, so that was also a hassle. After some time, everything worked out, and we were free to explore the beautiful city. It is a gorgeous, well-cared-for old building with a cool layout and decor. There is a restaurant, bar, and outside dining. The room was clean and comfortable, and the bathroom was great. The building was going through exterior renovations, so the windows could not open. The a/c was woefully worthless (the temp was set and unmovable), and bc there wasn't a fan, the air sat still in the room and bathroom. Towels were available in a wardrobe in the hallway (this was great)! Would we stay again? Probably, but we will bring a fan. :)