Hampton by Hilton Birmingham Jewellery Quarter

Staff were very friendly and helpful. Room was spacious and comfortable.

Good location.

This is a great hotel, affordable and very much worth every penny. The rooms are comfortable and well-sized. Great bathroom facilities as well and fully stocked. Also comes with a huge tv in each room, which is a plus, and a good size desk for work or other matters. The staff were also brilliant; Amz was especially helpful - when I wanted to change rooms because my lights made an odd sound, he personally showed me the other room options and allowed me to pick one which I appreciated. All the staff are generally nice and willing to support with any requirements you may have. In terms of facilities, it is not extensive but there is a gym that has enough equipment for most workouts, and there is also a restaurant and plenty of sitting space in the relatively small but tidy, clean and well-decorated lobby. I suppose in terms of improvements, the dinner menu is a little uninteresting and tastes like frozen food, so there could be some improvements from that end. But there are also plenty of food places nearby to order from. The breakfast was great though; decent amount of choice and it’s included in every stay for all guests.

The staff were so helpful and friendly, and we rotated through 3 different shift changes and all were equally as friendly. The room didn't have a view but that didn't bother us in the slightest as only sleeping in there but mention it as I know some people care about that kind of thing. The shower had shampoo, conditioner and shower gel available (so many places have multi use now it was good to have separate options especially with needing conditioner). Over the sink had soap and body lotion - again not something you see in many places now. The property was very clean and the breakfast was possibly the best breakfast we've had as part of a buffet in terms of options and quality of ingredients. Unbelievable for the price really. Location was around 20 minutes from the museum at a steady pace. There is a car park on Northgate which is a minute walk away, open so you take your chances but our vehicle was fine. Would definitely stay here again when visiting Birmingham. Also to note the tram is pretty much next door to the hotel if that is of interest to travellers.