Guest House Rojo - Termini station Rome

Great location to Termini, very clean!!

I liked everything I would say perhaps the noise to the outside (a quite transited street) can be annoying but cannot do of for that.

Great location. Very clean. Excellent staff.

Excellent location. Newly decorated and very comfortable.

Beautifully renovated rooms in an excellent location.

The lack of available staff on site, particularly at check in was really disappointing and unprofessional. We had made contact with the property to prearrange our arrival time and requested luggage storage which was approved. On arrival, it was impossible to get in contact with anyone about accessing the property. When we finally reached someone, he was extremely rude and dismissive- refusing to meet us for another hour and a half. When we checked in, he tried to make us pay for the city tax in cash, demanding more than what was quoted in our Booking.com booking. We didn’t see another staff member for the remainder of our stay, including at checkout.