Tokyu Stay Shibuya Ebisu

ארוחת הבוקר טובה. ירקות, מגוון.

Very close to the train station. Brand new facility.

Nothing

רק מיקום

חדר קטן

The location was great

The hallways were so dark it was very eerie and creepy. During the night, we would get random smells of cigarette smoke that was very strong. Also, when you take your key card out to leave the room, the AC turns off so we would come back to an extremely hot room unless we left one of our keys in the door. There is no cleaning service (once every 7 days) I’ve never stayed at a 4 star hotel that didn’t clean at least every 3 days. There is no towel change or trash collection unless you call and ask, but the phone in our room was not working so we had to go to to the front desk if we needed towels or garbage collection. Overall, for the price of this hotel, we did not feel comfortable. Between the dark creepy halls and lack of service, we ended up checking out 3 days early and finding a new hotel because of how uncomfortable we were.