free parking, clean

beds are uncomfortable

I stayed here before and after my wedding. One reason was because their breakfast for the weekend was able to start at 6:30am, as I was going to be getting my bridal hair done at 7am. When I checked in on the friday, they told me breakfast started at 7:30am. They exceeded my expectations, on getting staff in for me to have a full continential breakfast. Their breakfast was waffles, oatmea;, cereal, yoghurt, few different kinds of eggs, sausages, bacon, fruit, english muffins, muffins, coffee, tea and juice. They went also left me a gift in my room with a nice card and a bottle of wine. They also transferred my belongings from one room to our different room the day of the wedding.

Their windows of hotel were very streaky, needed to maybe use a squeegy then using a cloth.

Size of rooms location and staff

Nothing

The location near the 401. The suite was ckean and functional and close to the elevator.

The tub drained very slow, plumbing made weird noises in the walls

Very clean room & washroom

It was difficult to use the laundry room as it was always in use

Snack and breakfast were good.

The keys to get in the room were terrible. It took 20 tries sometimes to get in. This could have been better. The clerk told us a bad set of keys came in. Can't understand why they kept using them .

The breakfast was excellent

Kitchenette and desk

Found a nail clipping on the bathroom counter

the lady working at the front desk was very good at her job and kind.

Breakfast was good and the area was clean.

Internet was not very good. Pool regulations was only 10 in the pool. That should be advertised when you have multiple teams in your facility. If you want it to be maintained at 10 then you need a staff in there the entire time.

Overcharged on room rate. Booked the room for $258.00 on line. They charged me $299.00. All smiles and pleasant at front desk but do absolutely nothing to address your concerns. Also, they charge $75.00 for a dog. Much higher than most.

Got an upgrade from the lady at the front desk for free! That was above and beyond....very greatful for that!

Environment very friendly and place was very clean

The buffet breakfast was great considering it was Free. The staff at the hotel were all amazing.

The bed could have been more comfortable. I didn't ask for no service yet that's what I got. If they knew I was staying for two nights and they weren't going to make up my room then two days worth of coffee would have been thoughtful.

Amazing staff very clean , superb breakfast 👌