We have stayed at the property before and they were accommodating with a room request we made. It was appreciated!

I had an incredible weekend stay at the Blackstone Hotel! The service here is truly unbelievable. From the moment I walked in, the staff greeted me with courtesy and warm smiles, making me feel right at home. They were incredibly helpful throughout my stay. The location of the hotel is perfect, offering an amazing view of the Three Sisters Mountains. It's a sight to behold! I must commend Ruby at the front desk. She was the epitome of professionalism, easy to deal with, and incredibly comprehensive. Her super-friendly attitude made my experience even more enjoyable. In fact, this has become my go-to place, and I've returned multiple times, never once being disappointed. The pool and amenities at the Blackstone Hotel are truly top-notch, setting a high benchmark for other hotels to follow. Overall, my weekend getaway here was absolutely fantastic, thanks to the exceptional service, courtesy, and perfect location. I can't wait to return!

Nothing

Very clean

N/A

Location.

underground parking garage entrance to hotel was dark and uninviting.

Nice and clean w good parking

A picture of the room had a fireplace in the kitchen, evidently I didn’t read all the fine print but that’s what I was thinking I was going to get and we hadn’t either disappointed about thatA picture of the room had a fireplace in the kitchen, evidently I didn’t read all the fine print but that’s what I was thinking I was going to get and we hadn’t either disappointed about that

Staff were excellent with great recommendations about where to eat and local walks. Canmore is a serious and more affordable alternative to Banff.

Nothing.

The room was unexpectedly great. It's more like a big fully equipped 2 bedroom luxury apartment. The beds were super big. Each bedroom had its own bathroom. Dedicated washing machine, drier, and dish washer, big fridge, dishes, and more were all super helpful.

Alyssa was very friendly and helpful! Loved the pool and hut tubs

The only thing missing was a restaurant on site