The location is amazing.

The coffee in the lobby and at breakfast was bad.

Comfortable bed and kitchen

Breakfast was good. Lots of choice.

No fan in bathroom, which is unusual. We just opened the bathroom window, but not so great when it's cold out.

The proximity from the harbour is what makes this hotel stay very convenient.

There was no room clean up service for the 3 days we were there. There was no complimentary bottled waters for the whole stay as we need to be a best western member to avail it for fee as per the staff. For the amount we paid, service was pretty subpar. Server at the breakfast lounge ignored me a couple of times but was very friendly only to a select guest. Did not bother to answer my greeting and even gave me a bad look for no reason at all.

close to ferry and included breakfast

bed was horribly uncomfortable, fold out bed was a spring mattress and each coil could be felt… very uncomfortable as well. Even with the heat completely off, it was still on and heating the room, as a menopausal woman, that added to it being uncomfortable

Location Comfortable Clean

Not listed that pool is sesonal

affordable price, included breakfast, comfy bed and peaceful place to stay.

just a minor prob, the hair conditioner bottle is empty.

Big roomy unit with a fully stocked kitchen. Big sofa with sofa bed. Good location with 5min walk to Fairmont Empress and harbour where most of the sightseeing happens. Easily walk to dining options. Awesome breakfast included too :)

The main bed was definitely not a Queen!

everything, cost, variety of sizes for larger groups, breakfast included

an older property with lots of renos already completed, just need to work on bathroom floors and curtains are dated

Best location

Breakfast

Everything was seamless.

Post covid, self serve breakfasts seem uniformly awful. Even hot foods seem pre-packaged and tasteless.

location and amenities

absolutely nothing

good location

great location. room was tidy. breakfast was acceptable

the price was over the top. Almost $450 per night. It was poor value for what we got.

location, kitchenette, balcony

very expensive, outdated

Location! Corner room with two balconies Location one block from harbor Gorgeous view if the harbor Nice breakfast Did I mention the location?

Nothing