Location. Restaurant.

The heating/cooling fan came on at 3:20am and none of the controls would work to turn it off. We unplugged it.

We had a room with two doubles. It was super tight. Hard to move around the room. Had to choreograph our moves. Did not have balcony (winter time, didn't want one), but view was beautiful out to False Creek. I have to say, the washroom was a bit dangerous and odd. No towel racks. Strange. HUGE shower but NO SAFETY RAILS NOR HAND GRAB. Entire washroom hard tiles. Glass shower. metal glass. Porceline soap dish. Etc. Okay if you dont have a kid. The washroom could have been cleaner. Lots of dirt and whatever around edges of shower, sink, vanity. Very old style television package. Nothing modern about that. Old style TV controller. Guess it goes with the cable package they have. We were there for medical trip, so had to spend a bit of time in the room. Early staff so-so, but the afternoon and evening staff were amazing and so fun. Very friendly to our little Schnauzer. Beds were amazingly comfortable Pillows, not so much. A bit hard. Most hotels give you several so you can choose. No extra blankets in the closer. Would have liked a blanket. hotel staff who did rooms were very nice. We didn't use them for the trip, but they offered and were super friendly. We used to live in Vancouver. 68 years. Walking distance of downtown and False Creek. We love this town. Very beautiful and the hotel is in a great location.

As above, washroom was so hard, cold, a bit dangerous. In fact, how they get away wtih NOT having some sort of safety device in the shower is beyond me. If a person were to slip, there is NOTHING to grab to stop your fall.

Have used this Hotel on our visits to Canada, travelling from UK every couple of years. Our "Happy Place." Granville Island is a MUST place to visit with, in my opinion, the best market in the World. Hotel is a great place to stay with fantastic views.

Nothing at Granville Island I didn't like. Although Downtown Vancouver has changed so much since our first visit and I would not recommend visitors going there. Drugs, needles on pavements, zombies walking the streets, witnessed person "spaced out on metro line and more. Still a beautiful place to visit but do your homework first. A good friend who lives in Vancouver recently visited Glasgow. Said she felt safer walking around Glasgow on her own than Vancouver!

locattion vg. V frienldy and helpful staff. Outstanding restaurant

Room quite small for the cost. A little cramped.

excellent staff. helpful and gave me an umbrella as I was heading out in the rain.

very clean and very helpful staff

The room was really dated and overpriced for what it is

the Restaurants

looking out at a tin wall

Great service in the restaurant and lounge despite it being a busy Christmas season weekend with many parties going on. Friendly and efficient, and good food.

Not thrilled about having to pay for parking, considering how much we paid for our room. A little over the top in that category

location/quiet

not applicable

closeness to Granville market

great location, lots of shops and restaurants and located along the water and a marina

our double room was a bit small but was very clean and functional.

the location and view of false creek from our balcony

nothing really

Location. It was a comfortable stay.

the location and the hotel itself

The location can’t be beat! Close to everything, great views of False Creek and nice and quiet at night. the restaurant was excellent.

location

a bit tired carpets in room smelled a bit of stinky feet

Have a good location

Love the location.

wish it was more soundproof. the music from a banquet room was clearly heard in my room. no parking as the hotel spots were all filled when I checked in.