The Beach Tulum Hotel

The style is excellent.

There is no AC at the lobby and the bar area

The property was in a great location for what we wanted to do. Being right on the beach and able to see the water and hear the waves from our balcony or rooftop deck was fabulous. The staff were so kind and attentive. We did a private tequila tasting with Ivan, and he was so knowledgeable and fun. We highly recommend doing that activity while there.

There was nothing that we didn’t like.

Beautiful hotel, stunning location, wonderful food, incredible room, oh so comfortable bed, and the 2 patios with view of the pool/courtyard and the ocean are great. The stay included the best breakfast/brunch I have ever had at Frescos, with fresh everything, quality americanos, fresh fruit platter, so tasty smoothies, tasty omlettes, avocado toast, and more. The free Yoga classes are in a stunning yoga space, and the sauna, steam room and cold plunge was a pleasant surprise. I most appreciated the staff, David who helped us with our bags, and then so nice to talk to, Manuel on security who was able to track down the taxi after I left my wallet in it, Antonio our server at Frescos, and Yeli our cleaner - they were are all so nice, seemed to really enjoy their jobs, and really do make you feel welcome.

It was windy the week we were there, so Sargassum was a issue on the beach, but we spent time in the pool, taking advantage of all the extras the hotel has to offer, swimming in the many local Cenotes (which are so great), and snorkeling in Cozumel.

It's not great value for money.

It's not super secure, near the road, facility is not luxury that you would expect for this price tag. Service was really polarized - some people and things were great, and some other were really poor (e.g. when I asked for shave-kit they suggested I should go to nearest shop and buy it - not smth you expect for 1000$ per night).