Halepuna Waikiki by Halekulani - NO RESORT FEE

Good location, rooms were clean, decent size gym

No balcony, view was worse than expected. Mountain view. Most of the view was of a multi level parking lot

The staff was very helpful and compassionate

BAthroom is excellent, facilities are good, the pool was good, the staff are great, it's a quieter hotel which is great for two adults going on vacation.

Location

The hotel was nice overall, but there were a few disappointing points. The ocean view was quite limited and didn’t match the photos. The pool is actually located between two buildings, with the Sheraton building blocking a significant portion of the view, so it’s nowhere near the spectacular ocean view shown in the pictures. Another frustration was that the pool umbrellas were never opened. The staff always said it was because of the wind, but it made me wonder if they’re ever opened at all. Housekeeping also needs improvement. There was no body lotion provided in the room, and the hair conditioner dispenser was empty for my entire four-night stay and was never refilled, despite daily housekeeping. Overall, the location and hotel were good, but the misleading photos and lack of attention to basic room amenities were disappointing.