No breakfast

clean

very poorly appointed in the room. no room service on a Sunday.

location is easy to get in and out from the island highway. my truck fits in the underground parking. rooms are typical for the price range.

the coffee in the rooms is not great but it rarely is anywhere.

Location was good and central to where we needed.

Very run down and is in need of a refresh. The room had a strong musty door. The floor was uneven with large dips which was unsafe to walk on.

location

very tired and dated

Location worked well for me as it's just up from the island highway. I came in late in the evening and left early the next morning so I didn't get to try any of the hotel amenities but the hotel looked very nice. The rooms and decor were a little dated but everything was clean and functional.

2 little things. The room was very warm when I arrived. There is an air conditioner / heater in the room, but the air con didn't work (maybe because outside temp was too low?). I just opened the windows to cool the room and given the hotel location, it wasn't too loud to sleep. The other issue was that I requested a thin pillow as I have a bothersome neck. I received a message from the hotel saying - "we'll try...". Upon arrival it was clear that no one tried. The room was made up with the usual overstuffed pillows. I used a bath towel which wasn't overly comfortable.

Great hotel in a very nice area of Nanaimo. Close to shopping and food.

The jacuzzi jets in the tub were dirty, so I couldn't give my child a bath, but other than that the room was very clean.

The hotel is homey and comfortable but the dining room and bar are only open on certain nights.

Pillows are poor. Wish the dining room was open every day

very nice lobby and hallway decor

nothing

Did not have breakfast at the hotel.

No breakfast available. The location was convient. Close to all amenities.

Very reasonably priced

It would be nice if all the vending machines were working and one didn’t have to go to the front desk to ask for ice

Very quiet which was nice. In a great location in Nanaimo close to lots of amenities and stores.

Didn’t really enjoy the atmosphere of the building as it was kind of old, can’t complain about that. The cleanliness could be way better especially with the sheets and bed. Only stayed barely a night and payed way too much, but it was a last minute booking.

Brunch was excellent, but would have liked dining room open for breakfast

The people above us were noisy during the night thumping about.