L'Hôtel Québec par JARO

Very good

Need a kettle for the room

Beautiful hotel, well-decorated.

Lots of yelling children in the pool, making noise until late in the evening.

There are so many activities for kids!! My kids were always entertained!

It wasn’t exceptionally clean. It didn’t seem like the sheets had been cleaned well, the pool needed more chlorine and the carpet needed cleaning throughout. Also, it looks like there are water slides, there are no water slides.

The planned activities at the hotel were amazing. The kids always had something to do making the stay very fun for them. We enjoyed the pool mostly and the arcade as it is decently priced the garden area is absolutely stunning

The dining restaurant was AWFUL at night. 2 nights in a row, our service was TERRIBLE. The one night, the waitress was so overwhelmed and was clearly under staffed she was crying. I met someone in the pool area the same night and she said her waitress the night before was also crying and that shows the management is NOT doing their part well at all. As a manager myself i could tell this is mediocre service. The arcade was decent pricing to play the games but the machines kept eating the coins and not giving it back so we were constantly paying double.