Location, friendly staff, extremely clean.

I need a company invoice you Booking morons, either through you or the hotel and I did not get it

I loved the location of the property.

I did not like that as soon as I entered the building I was asked “what kind of party are you having” I excitingly explained my bestfriend was celebrating her Golden 28 birthday. I was then told “we do not have birthday parties here.” I felt as if I was being profiled, I let the manager now I am almost 30 years old and we do not get hotel rooms to throw parties. We came to the Sheraton to have a place to stay for the time we were in town. As I got to the front counter, I was being charged for things I should not have due to the employee not knowing what he was doing. They did apologize after everything was taking care of. Also, during my stay we had a leaking ceiling right by the door entry way. The floor was completely covered in water and the sound of the water dripping was very annoying and made it hard to sleep during the night. I also had to call the front desk a few times because no one was picking up to have them valet our car up front.

It was a nice hotel overall.

Parking and my room had so many malfunctions

The staff and the lobby.

The room, bed, and the noise.

Staff at registration and lobby were outstanding

Pool closed for maintenance

It’s was very nice and clean and neat also enjoyed the cookies and lemon flavoured water in lobby was leaving out with a cooler one of the front workers ask if we needed any ice

N/A

Location good. Ladies made great omlets at breakfast. Great black out blinds. I actually slept past 7!

$44 parking that felt unsafe (under construction and falling apart), expensive breakfast (far from complimentary at $22/buffet and a La cart $18-20), no fan in the bathroom, expensive relative to nearby hotels so expected accommodations to be nicer, work up sore from stiff mattress.