La ubicación y la vista.

El área del desayuno es extremadamente pequeña (con MUY pocas mesas y capacidad) para un hotel TAN grande y con tantas habitaciones. Hay q anotarse/registrarse y esperar que se libere lugar para desayunar. Eso me molesta muchísimo. Adicionalmente, el desayuno NO es buffet sino que es a la carta. Lo más lindo que tiene el hecho de hospedarse en un hotel es justamente eso!!!!!.....el desayuno estilo buffet!!!!!!!!!!!

Clean, quick elevators, nice lap pool, whirl pool sauna. Very helpful staff.

The facilities and the staff are wonderful

Not really about the property, but we had an incident last night about a fire in some room and we were a little scared.

The staff was very congenial and the room was clean and comfortable. We were taking a cruise, so the location was convenient.

I have never paid so much for a hotel room in my life, and hope never to again.

It was an updated, clean and well located hotel. We loved the staff and the view from our room overlooking the water.

The down pillows are way to flat & soft.

Location, service

Good enough hotel.

The food was good and reasonably priced.

The towels could be bigger .

The Renaissance had modern facilities and was spotless. From the front desk to room service staff, all were excellent and attentive! We also enjoyed the best water pressure ever in our shower!

The rooms were nice and comfortable.

That when I booked the room for the club levels, no one bothered to tell us they don’t open the club level amenities on the weekends. If I had known that I was not done club level.

Hotel is close to transit station and it's convenient to visit downtown Boston. The fitness center is excellent and fresh fruits and water are provided every day.

everything, professionallism all

Location! Comfort! Bar (order the espresso martini!)

N/a

Our bell hop was very nice.

We were confused by the parking situation. Called to ask and you get a call service not even the front desk of the property. We drove around looking for parking in busy Boston. Finally just went to valet who weren't very friendly and was told valet was included In our stay. Now I have a bill for valet ?

My stay was unplanned. I got bumped from my flight to Paris very late at night. While my team was obligated to go on, I was left alone to navigate the overnight accommodation while very fatigued. I booked hastily on Booking.com and got to the hotel in about an hour. This caused a bit of a problem for the hotel staff as they had not yet received payment. I just wanted to commend the nighttime manager and staff (2 gentlemen) on 6-30-23, who were exceptionally kind and accommodating. They waived some fees ( I was too tired to process exactly what ,at the time, waived breakfast fee, they even told me to pick out a snack at the snack bar.!! Just very kind human touches that I appreciated. They also allowed me to have a late check out since next flight was going to be later. Just such a blessing.

Staff, room, view, breakfast

All went well. Special Thanks to the Manager ( can't her Name - Asian-Manager - Taiwanese Origin - if I am not wrong ) - she was very efficient, pleasant and resourceful.

Can't think of any

Loved the front desk staff! We were celebrating my 30th birthday and they picked up on our energy right away and really made us feel welcome!

great location close to the airport. they offered $25 DLL coupon to expend around certain restaurants. it was great

Pool was not working.

It was My Wife’s birthday so I wanted to take her out to celebrate and enjoy a night out without the kids. You guys helped make it possible. Perfect location, Beautiful Hotel, Amazing view of the water. Excellent staff. Everything about it was perfect! Thank you! We will be back again that’s for sure.