The Giacomo Niagara Falls NY, an Ascend Collection Hotel

La posizione, l’atmosfera decò, il personale davvero gentile E disponibile

Mancanza di attenzione ai particolari, la nostra camera era da ristrutturare, pezzi di muri divelti luce del bagno non funzionante, maniglia dei cassetti rotta tenda strappata carta da parati con pezzi mancanti

The staff went out of their way to assist us. It’s an old school hotel and we loved it.

The location to the Falls was ideal and the parking across the street was included in the room rate.

Frankly the property was a bit dated. We received a handicap room even though I didn’t request one and we are not handicapped. The room (205) seemed to be a “lemon.” The entry door was warped and you really had to slam it to close it. There was a constant hum from the ac/heat vent attached to the ceiling. The thermostat was prickly and took time to adjust. The handicap shower was missing a handicap bar that was taken out but never put back in. The room itself looked like it had gone through a lot of wear and tear and was in need of some TLC. I am sure the other rooms may have not been as bad.

- Great location - Sky lounge to view fireworks

- Dirty - Smelly - Dated