Location was okay

Parking wad a disaster and price was not worth it at all

Location was great

The room and halls needed updating. They were dated and not totally clean.

Breakfast is ok location is great but you have to work about your interiors they are so ugly and bad in shape

We are in 639 room number the bed was so bad window side bed frame is not even mattress are so irritated you guys have to learn from Indian hotel like in New Delhi Hotel Askoka, Oberoi and Taj in Mumbai if you check these hotels outfit then you can find your mistake easily your bed carpet bathroom fittings reception swimming pools we believe we make a big mistake to choose your hotel to spend my vacation in your hotel I never be preferred next time and don’t recommend your hotel to anyone

Location of the hotel was good

Receptionist at the hotel was disinterested no sleeper room was not clean properly.

Close to falls

Still waiting for 2 of my 4 room deposites to be returned?

Not alot of handicap parking

We did not stay here as we did not like the location or the look of the place. We stayed at the Seneca Falls Hotel instead. Not very happy that we were charged and couldn't cancel.

bedding was excellent

need more ice machines

late check in , room not ready until 6:30 no towels in room

The whole experience. Conveniency.

location near the Niagara Falls.

reception staff needs to be rained on how to welcome guests and smile.

Most of the staff were friendly.

The plumbing was terrible. The toilet and sink seemed like they were going to clog every night. Also I think the concierge level wasn't worth the price.

Good location. Clean, staff very nice. Pool area outstanding. Sheraton always has the best beds.

Hot water takes about 5 minutes to get to full strength in shower.

The pool

Not a lot of water out of the shower and bed was not good

Clean, great location, easy checkin and check out.

Laying in bed hearing next rooms total conversation. Waking up to hearing next room hacking ,coughing up, and spitting out mucous. Insulation needed bad!

clean and in the area I needed

good area