Close proximity to downtown, easy to get to places. Close to zoo.

Everything was great. No complaints

Parking was close. However, we unknowingly came in on the back side of the hotel. THere were no signs outside that clearly explained what that entrance was for so I ended up walking quite a way to get checked in. Staff was polite but had no personality.

OUr room was on the 8th floor. We were there to attend a near by concert. The hotel was very busy but only one elevator was working so waiting for elevator service was long. The only working one was hot and packed. The bathtub in our room drained extremely slowly. No hair conditioner. THANK GOD THE AC worked! I complained about the tub and the attendant offered to take $120 off my bill, but he did so to the wrong room! This still is not resolved.

The location was good

Staff was not very friendly. They did not say anything about the building such as where to find the gym, laundry, breakfast area, etc. There was only 1 of 4 elevators working by the end of the stay. All of the elevators had not been serviced since 5/2022. They were initially working when we arrived and then by the end, there was only one. The floors were disgusting and obviously had not been cleaned (there was even someone’s toenail on the floor by the bed).

location an was quiet an comforting

Lack of communication!!!

Location

No Restaurants for dinner

Only two elevators worked, the wait for breakfast buffet on Sunday was ridiculous. Hotel needs a lot of updating and maintenance. For the price a poor value.

Location, free shuttle

No housekeeping, dirty room, old, outdated.

the property was attractive, quiet, well maintained. staff was very friendly, within walking distance of much of what we wanted to do

no fridge or micro in the room