Holiday Inn Express Lancaster by IHG

The overall atmosphere was welcoming comfortable and relaxing. Easy check in staff will guide u through anything

Everything was good overall the staff .. I didn’t have any major complaints

Spacious room. Staff tries!!

Prices were inflated in anticipation of full house. That did not occur. At check in Walkins charged half the price booked on booking.com Room keys are outdated, constantly having to return to front desk to have reprogrammed, same foe other guest. An absolutely nuisance and positive experience interruption.

The staff friendliness and cleanliness of the room

Elevator capacity

Staff was absolutely awesome and friendly. Helped in things.

Sunday morning I was in bathroom getting ready, I heard lots of water sound, I opened the door and in entryway, water was gushing out of ceiling, it came into bathroom, I had to put towel down so I wouldn't slip, the entryway was all over, going into carpet. Had to call front desk to clean up. She came in with about 10 towels. Very dangerous. The bathroom wallpaper was coming off walls and several cracks in tile. I also woke up with a rash on my face, I think it was a reaction to the detergent. I would to see a credit, do it the problem. Thank you #222