Very up to date and clean

The charge for breakfast was ridiculous and extra charge for milk for the cereal is insane to me. Also to pay for parking. I feel all these extra expenses is not necessary

Clean

Rude staff.

Oak Lawn Hilton is a very warm & comfortable property. Staff is friendly, the proprty is well maintained & accomondating

When I checked out there was confusion about my room number. The front desk manager accused me of staying in a room I didn't occupy.

I did not like anything about this property. I requested a refund within an hour of checking in.

Property was very old looking smelled like mildew room was very old carpet was wet windows were peeling..bed was not made up .. as if someone slept in it. customer service terrible general manager on 3 o’clock shift to 430 shift was rude. Didn’t want to compensate me or even try to fix or hear my problem. Call the police on me and hurt me kicked off of the property with my children. would not allow me to sit and wait for an Lyft on the property because I requested a refund. on the date of 03–20 7–24 check in time was 3 o’clock I was checked out by five

Loved the service at front desk both when checking in and checking out.

Our room- we booked for a king but received a queen double bed room. The hotel was sold out of king rooms upon booking (unbeknownst to me) and Booking.com was unable to reflect the available rooms on their website- per the front desk when I asked.

Location was in proximity to a family funeral.

No ADA compliance… Requested room refresh, No. Dispenser with no liquid soap for the entire stay… Staff continued to tell me the hotel was at capacity. Isn’t that a good thing? Asked for two adjoining rooms. Request not honored. Hilton Oaklawn aka Bates Motel…

Location was great Family member at Christ Hospital

Ok, for the price we paid, was very disappointed that ur using 1 ply toilet paper. Maybe its not a big thing for U, but not acceptable when I stay and pay big bucks for 1 night And I was very disappointed that there wasn’t a make up mirror in the bathroom Last ur hotel can at least to have free breakfast Thanks for listening. Hope u take my remarks and suggestions seriously Never got to use my Hilton rewards, when I called them, told me no rooms were available. So I went else to get a room there. Not happy about that All in all our stay was what we needed, a bed to rest our head, From Michigan,