La atención del personal, buenas instalaciones y detalles (Nos invitaron al desayuno.

El cobro del aparcamiento caro 24 dólares , al aire libre y sin vigilancia. Es el único pero que pongo al hotel.

Beautiful , great location , comfortable rooms, pool and the hot tub Thank you Maggie for a wonderful visit and your staff are fantastic!

Most things

I don't think it was worth over 200 dollars

Clean and helpful

The extra charge for parking and other non disclosure charges

Paying to park. I think the price was high for this hotel and the shape it was in.

Proximity to downtown Saint Augustine.

The fact that they have onsite parking and charge everyone to park in their lot.

Staff was nice. They gave us Cookies and complimentary water. The breakfast was pretty decent. The bed was comfy and the room got nice and cool. It's also located close to the historical district which is a plus.

The staff took FOREVER to answer their phones though. That needs work. The breakfast was ok but I saw lots of gnats around the berries, yogurt, and pastries. I wish the berries and yogurt were covered like the other food and I didn't try the pastries because of that as well. I picked up a strawberry and there was a dead gnat there. They should have coverage for all of the food. I can see the bananas and oranges not being covered. Paying for parking was pretty ridiculous considering the prices of the rooms.

ROOM, LOCATION.

PARKING WAS NOT INCLUDED ON THE PRICE OF THE ROOM.

Rosie at the front desk and Paula our bartender were both awesome! Quiet location and very comfortable room

n/a

Proximity to town

1). That day shift front desk person (boy)with painted fingernails addressing me (a man) as sweetie and honey was unnerving, unprofessional and disrespectful to me. Is this how you want your business to be represented? 2). The F’ing parking fee! That’s a stick in the eye for a paying guest who is staying with you. 3). That awful breakfast at $17. There wasn’t any butter for the toast or cream cheese for the bagels for example. To be fair the breakfast was comped when we brought it to attention.

It was quiet, the front desk was helpful.

The toilet needed to work better. I don't understand the charge for parking.

Location was central to everything, restaurants, shopping and landmarks.

Was centrally located and easy to find,,,, near attractions we wanted to see

Earlier check in and free parking

Parking was great although I didn't expect to have to pay for it.

Self parking

The cleanliness of the room…there was several stains on the carpet and walls. (Photos available upon request.) food crumbs on floor near bed and in bathroom.

As a first time visitor and a Hilton member Saint Augustine, I thoroughly loved being there as far as the hotel it was a little disappointing, especially for the price I paid was not cheap, I’m usually not want to complain, but this hotel is so outdated and needs to be renovated desperately , although it was clean and the room I have to say was comfortable , I was not happy that you had to pay for parking and also pay for breakfast which actually was not the best breakfast and a shuttle bus was not even complementary also was a charge for that