Ez check in staff was friendly, will be staying here consistently in the future

Gym

Nothing

Beds terrible Room dirty-table tops and filthy around refrigerator

the staff is nice, the breakfast is not bad

the mattress is dented the smell in the room is weird the sanitary trash can for the bathroom is on the sink counter the sanitary trash can is filled with trash

The only thing I "liked" about this hotel was the location. It was easy to get to.

EVERYTHING! From check-In to Check-Out. Horrible experience. We went for a convention. I had reserved 4 rooms and when I arrived, they gave me 3. All rooms were sold out and so we had to sleep on top of each other. Rooms are dirty, ceilings are falling down, floor is sticky, faucets are broken, the bathroom sinks were not draining (we had to use the bathtub faucet to brush our teeth), the phones are so disgusting, the control to the TV are sticky and dirty. This is a feedback for ALL 3 rooms I rented. My kids and I fell asleep with our hoodies on praying a cockroach did not climb on us. In case you are wondering why we stood there... well, we arrived around 11pm and all hotels in the area were sold out. We figured we can handle just the one night. NEVER again will I even think of staying here. I prefer to camp under a bridge. I can go on... but I think you get the picture. Unless its an emergency, do not stay here. Spend an extra $40 and go somewhere else. I paid $120 per room/per night. Good luck trying to get a refund.

the bed was comfortable that is all

The wait to check in was over 45 mins. Got to the room and it smelled bad. the floors were sticky, the bathroom door would not close. The tv was Wi-Fi only and kept going in and out constantly. The charged me a 50 dollar deposit that I am still trying to get back. called twice.

Bed was comfortable

Hall ways could have been cleaner and breakfast area could have been cleaner, also hidden fees that were not revealed until check-in.

it was a comfortable stay, quiet and peaceful

the breakfast was not good, the only options were waffles and cereal, we ended up paying for breakfast elsewhere, the price was intriguing because of the free breakfast, could have stayed elsewhere for the price and had a better breakfast.

The price.

Deep caved in bed, hair under pillow, smelled urine on bed, hook in bathroom missing, toilet not clean, toilet not flushing properly, not enough lighting in room, very cold room, not enough pillows or extra blanket, no rug in room, TV took two hours to fix. When asked for 2 extra pillows or a blanket they said they didn't have any.

No hot water in the shower.

the bed was very comfortable and the room was spotless

nothing

convenient

could use a little tender, loving care

easy to get to. seemingly clean facilities

hard to get out of when trying to turn left

Bed was comfortable. Staff was nicer this time.

Loud ringing noise kept me up all night. Other guests slamming doors. Refrigerator didn't work very well. Only stayed one night instead of the two because I got no sleep the first night.

Room was clean and it was a quiet stay

Need you pillows there are in terrible shape no comfort and sheets were staned

The owner was great. Staff was very rude

Convenient location. Close to RIT, gas station and several food outlets. The reception area was updated and quite lovely.

The room was quite dumpy and the bedding has definitely seen better days.