Hotel Seward by Aspen Hotels

Rooms good in new part , bad in old part with shared bathrooms

Rooms good in new part , bad in old part with shared bathrooms

Great location, comfortable, great view

Nothing

The location is definitely the best thing about this hotel - it’s absolutely perfect.

Unfortunately, our experience with the room was quite different. It felt very old and outdated, and there was noticeable dust that hadn’t been cleaned properly. The room was small and uncomfortable with the sink located right next to the bed. We chose a room with a private bathroom, but the bathroom also had a door leading to another guest room, which felt very unusual and uncomfortable. It seems like the hotel may have both newer and older rooms, and unfortunately, we ended up in one of the older ones. So I want to make it clear that this review may not reflect the entire hotel. There were also no proper curtains, so sleeping in would have been almost impossible because of the daylight. The combination of the small space and old, dark interior made the room feel quite gloomy. The staff were polite, although not particularly warm or friendly. Overall, I think the hotel has a lot of potential, especially because of its excellent location, but our particular room really needs updating and better cleaning.

I liked our room in the newer section. We had multiple windows and plenty of space. Sue at reception was terrific and helped us with arrangements to get to our marine tour of the fjords, and transport to anchorage the next day.

Friends with us were in the older section and had to deal with luggage on stairs and weren't very complimentary of their rooms. They also had some very inhospitable encounters with staff (a young woman). I'd say book early for a hotel in Seward in August!