Location view lobby

We moved to another room and left item in room.. We alerted front desk we had left item. Of course it was not returned.

Beautiful location, the evening s’mores marking was really fun. Kids enjoyed it

Everything was great. No breakfast but the coffee and hot chocolate was nice. The s’mores at night was great!

Maybe some things were stained or outdated in the room like the lamp shade and chairs.

The staff were very friendly, The Oaks was wonderful place to eat, and the view from my lakeside room was beautiful

N/A

Sunsets by the lake

The carpets are dirty and the balcony’s need to be replenish

The view is always lovely no matter the weather.

The beds have changed since our previous visit . They were so hard and very uncomfortable. Our stay included breakfast, some confusion over vouchers, but the Staff was very nice & quick to fix the issue. The selection available was very limited by menu only . No substitutes or mixing unless you wished to pay for the extras , ie: side $5 & up. We dined twice in our 5 day stay. Not impressed with the selection or options. So we had breakfast away from the Resort. We inquired about the spa and found there wasn’t one insight , but again the staff was very good and suggested a few nice Spas to call in the area. Again the staff were great our entire stay & the facility was clean.

Very pleasant folks work here and are always accommodating. The Resort was out of power when we arrived, but we were still able to check in. Nice place!

Location was excellent, the breakfast was just ok and would not have been worth the money if there was not a breakfast voucher. The dinner, however, was amazing!

We had a pretty long power outage due to storm which is completely understandable, but the wifi was spotty at best. Also, I left a white woman's North Face jacket on the white bedding by accident when I left, they said it had not been turned in and I would really like my jacket returned.