Price for oceanfront

Nothing

The oceanview

Na

Clean

Dated

There was no breakfast. The only thing to like was the view. The room stunk.

It wasn’t clean. Very old and smelly. Rust in bathroom shower didn’t work properly seen a roach needed a toilet seat cause it was cracked. Just terrible. Hallway rugs are gross along with the elevator

Friendly and the pools were clean

One kid dropped a wooden surf board and almost hit my daughter and myself. Plus my daughter’s personal blanket was taken from our room, had to leave before room service came so someone called and said the blankets were found. The lady said they would mail them to my address but why were they taken anyway

Good location. I got check in early as I requested.

Few of the staffs were nice. Few of them were not very kind. There were just 3 small towels in the bathroom when I got in there. I had to ask for towels and got 3 big towels. No shampoo. No conditioner. No lotion. No phone. The faucet keeps leaking. Rusty. There were roaches in the bathroom. At the second day, I needed new towels and came to the front desk to pick them up after 5:00 pm. It was impossible because no one could access to the housekeeping room to give me towels and all of housekeepers left for the day. It should not be called hotel or resort. It’s worse than an Inn I had stayed before. I got a good deal with Booking. I don’t think they were welcome that deal. They put me on the seven floor and elevator stopped at 6th. I was at Hilton few days before I came to Sea Dip. Nice people, nice room, smell good, free hot breakfast, plenty of towels, pillows, and good stuffs in the bathroom with less money than I paid here. I am Hilton Honor. I will stick with Hilton.

Location, size of room

outdated furniture, elevator very slow

The only thing We actually like were the house keepers, they were very nice .understanding, and very helpful

The actual rooms. I was under the impression from the pictures on line it to be clean, nice and comfy, Our first room had cockroaches, spiders and was not the room I thought I was getting that was posted, it was dirty. the toilet was dirty ,room was to small and dirty , didn't have a kitchenette like the pictures showed, the jacuzzi was actually filled in with dirt and a palm tree, The elevator was in horrible and dirty conditions. It would stop between floors and we would have to walk up the stairs to get to the room, The 2nd room only had 2 burners for the kitchenette and no oven with a small frig and microwave, Door to balcony wouldn't shut unless you slammed it, there were also spiders, both rooms had small tvs. The building I was in , was very old and just dirty in general. The building itself needed a lot of work, and definitely could use an upgrade. The pool areas were dirty and looked nothing like the pictures that were posted. and the building where I was pool stayed cloudy, The door card reader didn't work most of the time ,and the house keepers would let us in, I even told the employees thought it needed replaced, The air conditioning unit needed cleaned ,filter changed and didn't keep the room cool. the table between beds were stained with little brown rings, the bathroom was disgusting, bathtub looked like it had cigarette burns, the sink and vanity area was dirty and factettes had some rust and were dirty.The 2nd room had cockroaches as well, We killed about 7 of them, I don't like the fact that now upon coming home ..we have to pay for a exterminator due to the fact we brought roaches home in our belongings, The mattresses were also dirty and stained. I complained about the roaches, Even told the mgr. about them and showed her a video I took, all she said was "they sprayed 2 days ago and roaches probably were running out of hiding places. Ive never stayed in a place so dirty like this before.