Extended Stay America Suites - San Ramon - Bishop Ranch - East

Good Value, but you can tell this is an old property by the condition of the bathroom and the old furniture.

The front staff needs better customer service skills. Patti and Ken were the ones that day we arrived. In front of us, she said she is stress out with customers and need a smoke break. We were next in line. Ken was checking us in and made a stupid comment. He said our room wasn’t ready at check in time, so he said he can give us two double beds since we are married we don’t need to be in the same bed.

It was clean I like the hardwood floors the night staff Ken was very helpful

I did not like I think the woman name was Patty from the front desk. She was quite rude and unpleasant to deal with very condescending came into my room at 11:03 AM. I had just got out of the shower. She walked right into my room without an apology and told me it’s time to leave. I said please give me 15 minutes. She slammed the door and walked out. I did not feel like I deserve her attitude extended stay really should review their customer service employees not everyone is good with dealing with customers. I had every intention of extended my stay but after that incident, I decided to just check out

So clean and smells good. So convenient and safe.

None

Parking

Shower was to strong , started spraying everywhere room 338