It was very clean and quiet

The location was outstanding. I found the area to be upscale. In addition, it was close to Mayo Clinic, two good shopping centers, and a few good restaurants.

There was a microwave, but no utensils nor a single microwaveable bowl or cup, or dish. I couldn't make a cup of tea or soup because when the breakfast was over, there was no way for me to heat water in the microwave. I minded this because it was quite cold during my stay.

I love the value, cleanliness, and quality of this hotel. The grounds are well kept. The breakfast was tasty and well organized. King sized bed very comfortable. Staff were very pleasant and helpful. I love the Keurig coffee makers in the room, and the availability of tea k-cups.

The lighting in the rooms could definitely be improved. I do not like green mountain coffee, so I bought my own at Publix. The layout of the bathroom is not organized. For example, if one person is on the commode, the other person is blocked from using the sink.

It was close to the Mayo Clinic

There was no sports channel on the TV.

Friendly staff, clean room and bathroom, comfortable bed and pillows and a lot of amenities… Nice coffee selection in the room, microwave, full size hand soap, lotion, body wash, shampoo and conditioner. Close to Mayo Clinic and decent price for value. I did not get to try the breakfast, but maybe next time. I will return for my next Mayo appointment.

Only complaint is I couldn’t get one side of the closet door open to reach the iron and ironing board, but hubby was able to reach them.

Location

Required more cleaning there was small insect next to the bed table and the bed

Mayo Clinic Cancelled my wife's appointments day of and we live 2 1/2 hours away. We had appointments scheduled for 2 days in a row so we booked a room. They wouldn't let me cancel and charged me $150.00 for a stay I couldn't make through no fault of my own when Mayo cancelled our appointments. I get there are restrictions through the app and it may have said Non-refundable somewhere, but under certain circumstances there should be some consideration to not charge people for nothing when things get cancelled through no fault of their own. When I tried to cancel and see if maybe they could refund me as it was a circumstance beyond my control, I didn't even get a message from the property or response, they just charged me and didn't even respond.

Location

Air condition