The location to Mardi Gras and the friendliness/helpfulness of the staff

Elevators took long time

The location was convenient

Everything was perfect

es gab eine Seifenschale, die Lage war perfekt. Zimmer groß und sauber.

Personal war nicht sehr freundlich, Frühstück war gut, der Service jedoch katastrophal

Decor

Completely unorganized. Noisy!

konum ve bazı personel , Especially Nancy ( A nice colored lady over 55)

temizlik, restaurant .Bazı personelin kabalığı özellikle bir erkek personel 35 yaşlarında Concierge de duran

Everything

I loved everything

Good location, friendly staff. Food was good and the rooftop bar was a lot of fun.

Small Room. The bathroom was not as clean as it could have been.

Staff were great at the desk and restaurant

The hotel itself is run-down inside of the room

The breakfast menu was good. However The fruit bowl was a melon bowl with a few token berries in it

The housekeeping of our room was an absolute disaster. Very late in day 1 & completely missed on day 2 With us scrambling for fresh towels & sheets etc. we were compensated for our inconvenience but the schedule needs to looked at. Also only 1out if 3 elevators were working which caused issues with all guests.

La localisation à côté du superdome

L’absence d’accueil de la part du personnel et les très mauvais conseils de l’équipe des voituriers Le bruit de la rue et la mauvaise insonorisation des chambres

The staff was nice.

The room wasn’t really clean then as entering the room, we spotted a pill in the floor. Also stain on carpet.

The check in staff person was awesome and greeter

The elevator went out and had to walk those stairs, then at checkout I wasn't accommodate for anything

Check in was easy. Staff was friendly for the most part. It was close to Superdome where we were seeing concert. Also an easy .5 mi walk to quarter. Location and staff members were the saving graces here.

Elevator situation is inexcusable at this point. I get things happen but this has been reviewed for months and still same situation is occurring. When we came back from concert Saturday night at 11:30pm there was a line for 1 working elevator, meanwhile the fire department was trying to extract 6 people from the other unairconditioned elevator that was previously working. There are 17 floors of this hotel! Then they said only 5 people could get in the one working one. There was a line of about 60 people waiting. We waited until 12:15 to get on the elevator when only 15 people were in front of us (45 minutes). People started going to the 2nd floor to skip the line and no management was anywhere to be seen controlling this infuriating situation. There was a particularly rowdy Bachelor party that actually threw a lady out of the elevator and called her an expletive! However, when we finally made it to the 17th floor bar, they were upstairs drinking like nothing happened. When we did get to the bar at 12:15 an exasperated bartender told me they'd give me a drink in a plastic cup but that they were actually closed now, but because of elevator, they'd let us order one round of drinks. Besides how the elevators are, the bed is comfortable but pillows are not. USB did not work by bed and lamp in front of outlet does not allow for a standard size charger to be plugged in. Community Coffee and cheap bottled water from Costco in rooms is 2.5 star hotel quality. My daughter and I stayed here in 2019 and it was a beautiful boutique hotel at that time. The property is now tired and neglected. The rooms are small, when it was quaint and had a lot of thoughtful touches like minibar, curated snacks and high end coffee, this doesn't feel as bad, but when they are small, roughed up and old, it just feels dingy.

It looked eclectic and different.

Not good views. A huge parking deck blocked us.

from beginning to end facility and staff were awesome room was great bed was so comfortable

That we had to leave

Greatly location. Rooms were fine. Nice bathrooms.

Not a all kid friendly. No pool. One afternoon valet advised not to bring my son in lobby because the drag queen event was taking place. Because we had no choice, we made our way through lobby & the staff was great but it was chaos on every floor that elevator stopped at including lobby. Security did hop on with us & I believe he did that to make sure we felt safe which I was grateful for. I didnt feel unsafe but I was more concerned for the kids. I know some things are unavoidable. I should have done more research before booking so that's on me. If it would have been just me & my husband the stay would have been better for this hotel.

This hotel is my go to property. It is by everything…walking distance! It was clean and the staff was nice! The rooftop was beautiful!

N/a

Clean , friendly hotel.

The elevator was broken had to climb all the way to the 11th floor. Staff was rude was about.

My mom is handicap and she has to walk up to floor 8 because the elevator was down.

Great staff Breakfast was outstanding and nice room for the price

Slow elevators

Location, roof top bar with a splendid view of the city.

Loud music at the roof top bar. We could not hear each other across a small table. That is something which will make me go somewhere else next time.