Such a cool building. I remember this old building in El Paso and to see it reimagined into these cool hotel rooms was so fun!

No coffee in the morning but they brewed us a pot! Breakfast was not included and we had just gotten back from traveling Asia for a month and all the hotels include breakfast so that was the only thing that did not meet my expectations.

The property was amazing the only issue was the location. We arrived as a event was happening and there is no parking so had to pay extra for Vallet parking that’s why we decided to leave early. Rooms are too small for the price and the beds are too small. The door to the bathroom is very hard to shut and I would have enjoyed a tub to take a hot bath.

The staff is amazing

Everything the people the location

Excellent in everything

Really friendly staff, crisp clean sheets and comfortable bed. One of the best hotels I have stayed in.

The staff was very friendly and the rooms were extremely nice.

The location did not offer self parking

Very friendly and helpful staff

Breakfast was just ok

Very clean and modern in an older building. Check in was easy. Rooms were clean, fresh and comfortable. Bathroom and shower also clean. Within walking distance of restaurants, bars and other attractions.

Nothing.

Nothing. Since what I rented and what was provided was entirely different and the hotel staff didn’t seem to care, nor attempt at resolving the issue. To be clear, the advertisement for the room purchased via booking.com clearly showed both a living room and bedroom as part of the rental. However, upon checkin, I was provided a room with only the bedroom. I explained this to hotel customer service and they couldn’t have cared less. I left a message for the hotel’s marketing manager to call me. She, to this day, has not. I checked in out within the same hour.

The entire experience. Short of a full refund, I will not be using Booking.com or staying at the Aloft El Paso ever again.