Hotel British House

The decor ,cozy ,very comfortable bed ,good sized room and helpful and courteous staff . Shota was very welcoming and helpful .

No lifts . Shower was a bit small .

The staff is most helpful and forthcoming any time of the day. The location is reasonable, the room is a good size and quiet. It has tea making facilities and everything you need.

The shower is a bit tight, and the breakfast was less varied than we've expected.

One of the best things about the hotel is, without a doubt, its location. The service is also exceptional. The guys at reception were extremely friendly, helpful, and attentive throughout my stay. They were always available and willing to help with anything I needed, and they are truly very professional. As a lovely final touch, when I checked out, they even gave me a small bottle of wine as a gift. It was a very nice gesture and a great way to end my stay.

On the negative side, I booked a specific room, but the room I was given was completely different from the one shown in the photos when I made the reservation. The hotel told me that I had been given an upgrade, but honestly, I did not feel that it was an upgrade. The room I booked and the room I received were very different. The hotel itself is divided into two parts. The main building is an older part of the hotel with a lot of charm and character. However, there is also an annex, which is accessed via a rather unattractive spiral staircase. Unfortunately, the room in the annex felt neither charmingly old nor properly modern. It was somewhere in between, and personally, I really didn't like the atmosphere or the design. This was actually the main reason why, after a short trip, I decided not to return to this hotel, even though I had originally considered staying here again. Another negative point is the soundproofing. The walls are very thin, and you can hear a lot of noise from the neighbouring rooms. I was lucky that the guests next door were only talking and weren't shouting, but I could still hear their conversations very clearly. Finally, I found the daily housekeeping to be quite superficial. The room was cleaned, but it didn't feel like a thorough cleaning.

Hands down one of the best hotels we've ever visited. Beyond the rich history, friendly owners, and spotless rooms, it’s the hospitality that stands out. The dedication and effort the family and team put into maintaining this property at such a high standard is incredible. Thank you for making our stay so memorable!