Very comfortable, inviting appartment with all the necessary ameneties for a few days' stay. The host was quick to respond. It is located in the heart of Bristol with a lot of places to eat, drink and explore nearby.

Street noises can make sleeping with open window difficult if you are susceptible.

Very clean apartment, in an absolutely phenomenal location

Communication from the host come across harsh.

Was really good, I liked the area, there were lots of places to eat, a lot of good pubs and within walking distance of lots to see

Clean carpets, attractive decoration, TV, wifi, pretty clean kitchen and bathroom, nice toiletries.

Late check out agreed then cancelled without apology or explanation, and when I followed up I was told that 'we need to follow rules' as if we had never agreed a late check out. Heating hard to control with no thermostat - required constant fiddling at night due to ridiculous automatic programming. Windows hard to open and won't stay open, long black hairs in the bathmat, water not hot enough for a hot bath and water temperature dial broken on the boiler. Toilet paper very cheap and scarce, bedroom cushion had a sour human smell. Desk can't be used due to lack of space. Bed too soft, sofa dips down in middle seat, so I ended up sleeping on the floor. Huge 'Welcome' book with multiple "PLEASE READ" pages, "boiler goes off at night" sign and warning not to steal kitchen items or be fined £100 didn't feel welcoming or friendly, felt cold, threatening and inappropriate to add rules that should be included in the booking.com instructions so I could choose to stay with someone less resentful. Anywhere the phone number was mentioned said "EMERGENCY ONLY" so I didn't feel I could reach out easily as it clearly wasn't wanted. I wasn't made to feel at home and won't return.