Hotel Deutsche Eiche

Amazing location, extremely friendly and helpful staff. Facilities amazing and just a really great place to stay

Only downside was we had a room on the first floor at the front, it meant if we had the window open, our room had cigarette smoke coming in from downstairs.

Excellent location, friendly staff

Nothing

Location

All good

The room was spacious and the bathroom and amenities were good. Location was good, close to Christmas markets and cathedral. Drinks provided in fridge each day was good.

I paid 20 euro per person for breakfast. No explanation was given for what the breakfast included. Didn’t know you were able to order any type of eggs until at the end of our second breakfast. Waiter at breakfast on first day charged me upfront before I had the breakfast and wasn’t very hospitable. Had dinner there and meals were exceptionally salty. I found the service at the hotel reception unhelpful. I asked if the heating in the room could be put down and only to be told that I could open the window to the street to cool it down. The person manning the reception couldn’t be bothered sending someone to look at the heating. It was so uncomfortably hot that I slept with no doona on. The bed was also hard and the pillows uncomfortable. Cleanliness of room was passable but during our stay our floor had not been swept as it still has pebbles that had been carried into room on our shoes the day before. At no time was I asked if I was happy with the hotel not even at checkout..