Hotel Palia La Roca

The hotel and staff were amazing the food was beautiful I went all inclusive there was food all day the hotel was spotless entertainment every day and night I definitely will be back

I couldn’t say it was beautiful

Our stay at Hotel Palia La Roca was very pleasant. The staff were friendly and helpful, and I would especially like to praise the entertainment team. They are always full of energy, cheerful, and do their best to make the guests’ stay enjoyable. A special mention goes to Koby, who really stood out with his positive attitude and great energy. As for the food, it was quite good and appropriate for a three-star hotel. There was enough choice, and overall, we found it satisfactory for the hotel’s category.

My only complaints are that Wi-Fi should be free for all hotel guests instead of being charged separately. I also believe that towels should be provided to guests without an additional charge.

Location is walking distance to Benalmadena Port. Entertainment staff had constant different games and were brilliant. All staff went above and beyond to help find solutions. Impeccably clean everywhere and a lovely chilled vibe.

The all inclusive bar shuts at 11pm sharp - not a huge deal but most others do go until midnight. The breakfast only had one choice of natural yoghurt and they saved the strawberry/peach flavoured yoghurts for desserts for lunch - again not a huge deal but would have been good to have them at breakfast too. The orange/pineapple juice drinks at breakfast were like a super weak squash - consumed a lot of coffee and tea instead! Would certainly stay again as these things are really minor.

Bad smell in room 241 and 341.The food was ok, mostly something we could eat but was always luke warm or cold. The bread was always the freshest. The staff were friendly and worked hard, always on the ball and attentive. The entertainment staff were good too, always happy and didn’t push you to join in if you wanted to chill. The cleaners always happy to provide essentials. The location was great, across the road from beach and walking distance to harbour, it is up an incline though but manageable. Always a sun bed, went end of April for a week. Taxi to/from airport 30-35 euros. Reception can order taxi on return, arrives promptly. Read further.

DO NOT stay in single rooms 241 or 341, really bad smell of drains, shower cubicle tiny, couldn’t move arms once squeezed in, couldn’t sleep with the smell and had to pay extra to move to double as no other single room available. The reception knew about the smell as they said they have checked and there is no blockage, they should not let out these rooms. Room 244 next to lift so noisy and view of outside stairs from window. Food was nearly always cold as if the buffet heaters don’t work. Couple of times the chicken was very red or pink inside, couldn’t risk it then, food was mostly labelled. Desserts could be better but it is a smaller hotel and there was always ice-cream. Some pool side chairs need replacing as a bit cracked looking. No hairdryer in bathroom in single room but could get from reception. Also Wi-Fi did not work for nearly 3 days so had to direct ring family to say arrived safely and could not receive emails from booking.com regarding smelly rooms. Had to wait three days, clothes still packed to find out if I could move or upgrade room.