After walking back and forth several times to two different rooms, the front desk clerk (evening/overnight) indicated that the key card machine was not functioning, and we’d have to be let in manually. With the keys not functioning, we were unable to leave the room for anything. I don’t know of to many things that could be worse. After complaining to the front desk clerk (morning) he was rude, and said all he could do was offer a 15% refund. Completely ridiculous.

Nice

Very clean, quiet room

The free breakfast was really not that good

initially looked new and clean

the large roach my husband killed in the bathroom and the lack of attention to the breakfast area.

Very comfortable and pet friendly

thin walls

Very friendly staff,clean and welcoming . Beds comfortable, room quiet.

Floor in our room was very squeaky and uneven.

Comfort an cleanliness

Staff were friendly enough and hotel was quiet for the most part. Room was very spacious. Pet friendly unlike most places.

Sheets were noticeably dirty. Also, if you proudly display signs that you are 100% smoke free, why do the linens have cigarette burns? Worst, upstairs renters woke us very early with their child jumping around. It sounded like a sledgehammer over our heads. Would assume a hotel has better soundproofing than that!

clean and nice and quiet.

the only thing is that it was slow I guess abs there wasn’t always someone at the desk

price

pet fee

Very clean and comfortable

We have had to wait a long time at the front desk. Clerk was really slow.

The bed covers good be softer and more comfortable. They are too stiff and uncomfortable.

Breakfast was ok. Cleanliness was good.

Comfortable bed, clean, quiet room.

The breakfast was not great (the staff serving it was very helpful, efficient and friendly) - powdered eggs, fake bacon, etc. The English muffin was the most real looking bread item. Why do all these freeway wayside chain hotels serve these kind of breakfasts or worse? (I know why? It’s all about cutting costs — food and labor — to widen their profit margins). And by now the company should know how bad styrofoam and plastic is for the environment.