All of the staff was very helpful and pleasant but Kristina, who greeted us each morning at breakfast and always seemed to be in the tasting room whenever we had a question or needed anything, was an absolute delight. She always greeted us with a smile and made us feel welcomed and at home. We travel to discover and explore, but it's people like Kristina who truly make the experience special.

N/A

extremely well kept, comfortable and meticulously clean

ideally located

staff wonderful. very nice.

coffee maker is s nightmare to use. did not get it to operate.

Location was perfect and the staff were extremely friendly and helpful

Loved the location and the decor was suberb. The bathroom was also very luxurious. We also really liked the little kitchen area. We didn't use it except to make tea but I can see this might be useful for a longer stay.

Nothing!

It was very comfortable and stylish.Wonderful setting with delicious food & of course Champagne.Very helpful and friendly staff.A truly relaxing stay.

All amazing!

comfortable and in a good location

nothing

Excellent location - very friendly and extremely comfortable.

Location, location, location - right on Ave de Champagne. The property is situated in the period gate-house of Champagne de Venoge so tastings of their various champagnes are available on site. Our room (#4) was upstairs with a view of the extensive, peaceful garden which is worth wandering around. The suite was a good size with a small kitchen area and mini-bar containing several bottles of their champagne. Tastefully decorated in neutrals with wooden window shutters to keep out the heat and light. Superbly comfortable, huge bed, a decent sized shower-room with organic toiletries. We were encouraged to park our convertible at the front of the house which was convenient for us and nice for them. The Venoge HQ in the main house was quiet as we stayed over the weekend. It started bustling on Monday morning as we were leaving. All the staff - particularly the weekend team whom we go to know - were helpful and professional - it was a perfect weekend.

OK so we didn't buy any of their champagnes - although they have won many prizes and are rated highly - each to their own in this ultra-competitive market! We don't usually eat breakfast - which was included in the room rate - so I guess an option not to pay for it would have been appreciated, but I'm really clutching at straws to find things I didn't like :-)

The staff was very responsive to our requests. The property was lovely and a perfect location,walking distance to everyt hing. Great perk being able to park on site. The hostess Kristina was very friendly. There's a mini kitchen and plenty of storage. Water and juice in the fridge are included in the room fee as well as a free glass of champagne, so that's a nice thing. Overall we had a lovely visit here. It's more on the high end but with all the room size and features you get a lot for the money.

We had a bit of difficulty with the coffee machine; finally got it but just know its not for what we consider a good cup of coffee size wise- more like expresso. I would have given a 10 but we had the room right next to the main drag which got kind of loud first thing in the morning as folks rolled into town, and sometimes at night.

excellent hygiene. spacey room. nice furniture and beds bathroom was very nice

Only 2 bottles of water where provided. If you stay in the champagne area, you expect also a bottle with different content complementary of the house.

Excellent location at Champagne de Venoge where I was taking a tour. the cafe/bar is great. Selection of champagne is tops and service was super. Would stay here again. Super comfortable bed!

The "living" room it set up with two comfortable chairs and a table. You really can not use the table for typing. Table is too high and chairs too low. This was uncomfortable.