The staff were exceptional! From the minute we walked in to the minute we left, we were always greeted with a smile and were always asked if we needed help/suggestions. The hotel felt like a family, where whenever you need something or someone, they were there for you! They made our stay wonderful!

The only thing I would say that was frustrating was how cold the rooms were! Even though I raised the heat, it didn’t adjust or it took a long time to go up one degree. The staff were very helpful and helped us to raise the temperature and assist us. I understand the hotel is eco friendly, but we ultimately needed a heater to sleep comfortably during our stay. Especially after coming back from outside, where it was cool, our room felt even cooler, but we managed!

Everything

A little confusing between the old and new building but love the conservation!

Right from the start, we were impressed. Doorman ran to open the door then called for the lift to take us to the front desk. We were offered flavoured water while we waited to find our room as we were there an hour early. Room was large and beautiful with slippers, gown and even a clothes steamer! Staff were so helpful and welcoming. Nothing was too much trouble. Location was amazing for us. Close to port and train to airport.

Nothing

Excelentes instalaciones y personal sumamente amable. Te ayudan con reserva de tour e i formación de la ciudad

Location, modern, helpful staff, good breakfast

Not enough drawers to put away clothes. Had to live out of the suitcase. Coffee/tea or coffees at breakfast- why not both.

The holtel is centrally located. The staff are very helpful and friendly . The hotel in clean and nicely decorated with all the good amenities.

I found the shower terrible! It was so little water coming from the shower head this was very disappointing. I have never come across with this problem before , even though I have stay in many hotels around the world. Just because of this I will not stay again. Also I found the mattress to be very hard. So I had problem sleeping. I stay in room 921.

The location was great.

The room was cold initially, but I asked and they increased the temperature.

Great location and room

Nothing

Great Restaurant & Service

cleanliness, warmth, friendly people

small rooms

Beds very comfortable. Staff very friendly and helpful Greek in-house dining was delicious as were the breakfasts

nothing

the parking is not as good as others: every time I entered the underground parking I had to call the number on the wall and asked someone to open the gate.

The location is good, and the staff are friendly. Things looks good and new.

The window is hard to close. The AC is a bit too cold.

Very clean, courteous staff, I was able to bring my pet and everyone was welcoming, room was big

There wasn’t a trashcan in the hallway or anywhere so it was hard to get rid of trash (we didnt call room service - we didn’t necessary need it). On a little expensive side.

Excellent stay as usual! very quiet, clean and the makes you feel at home! They will even bring you a microwave and plates in your room!

The friendly and helpful staff. Location and the hotel in general is very nice and kept very clean. Allan at the reception desk was great and so was Danilo.

Gorgeous hotel! We loved the decor and the general feel of the place, the bed was very comfy as well. Service & Friendliness was unmatched as well! I have nothing but good things to say about our stay.

no complaints at all!

Fantastic location. The room was very comfortable and had lovely big windows with views of the streets around the building. Lots of nice extras in the room -heated floor in bathroom, fridge, coffee machine, lots of power points

Nothing

The building is beautiful. I love how the facade of the old Stock Exchange was retained and there is artwork depicting the old and new aspects of the building displayed on the walls throughout the hotel. The Mediterranean style restaurant is wonderful. My server Thomas was absolutely on his game, actually the whole staff including the wonderful maintenance and cleaning staff were just simply wonderful and friendly, really quite unbelievable considering what performance I’ve seen elsewhere. So Bravo Zulu to the managers and all the way to the other end of the spectrum.

There is really only one thing I didn’t like and this is just a personal preference. The room temp topped out at 22 degrees Celsius. The thermostat would not go any higher. I personally find comfort in a warmer setting than that. Thankfully I was alone so I nabbed the comforter from the second bed. That coupled with the one I already had on my bed kept me cozy.

The staff. Super friendly and responsible.