phone connection wasn’t working well initially (twice). bit expensive

Great pool villa for a family weekend getaway. The pool was very enjoyable and the nearby beach is excellent. They give you your own buggy to navigate the sprawling estate, so getting around is not an issue. Food is alright, and the Calypso bar is great place for a nightcap. Staff is very courteous and eager to help, which is a big plus (their English language skills were also better than expected).

The wifi didn't work properly in the villa throughout our stay despite the staff's attempts to fix it. Some of the estate facilities are not up and running for some reason (perhaps still in the process of re-opening from the COVID days). Food is quite pricey.

pool and privacy

not enough F&B

1) The resort has some good restaurants and a decent food selection. 2) overall staff is helpful and attentive 3) villas are clean and well maintained

1) the auto car has to be self driven if you have a villa. this is dangerous and you are risking any accident as it’s a small battery operated car you are driving between villa and different resort facilities. specially challenging if you have young kids. this is probably becuase they are understaffed post covid, but still a challenge for visitors. 2) some facilities are not open. like the bowling alley. 3) while cleanliness overall is good, the towels in the villas are not sparkling white. they look like old towels in multcolors. this is a put off if you are paying so much for a luxury villa. 4) internet is super slow and does not work half the time. we called the technician multiple times and they did come, but internet sucks.

Warm and friendly staffs. Spacious and comfortable accommodation.

Mosquito problem in and outside of villa.

ambience , greenery, quite property

expensive

staff so friendly. view from villa beaches golf buggy

villa needs updating lots closed due to after effects covid so difficult difficult to communicate requirements no smart tv

I am totally impressed by the all the service staff. Everyone is so professional and friendly. It is a trip after the pandemic to give my family and opportunity to take a break and the hospitality we had received really made us feel safe and welcome!