cleanliness staff at receptionist very nice, she upgraded my room.

There are noises heard in room…sounds like crack on glass. Many times.

This was my second times of staying at Westin for my birthday celebration. The reception was great and very informative. I eventually got a complimentary of upgraded to premium king room. (After my telephone to Westin reservation team prior to my checking in). I found that they again gave me the same hotel room exactly same as my previously stay at year 2021. The birthday cake was surprised me when I checked in hotel room. Excellent services! The cityscape was brilliant day and night. Will definitely come back!

The breakfast choices were less attractive of my staying this time. I felt quality was slightly different when my first time visited on year 2021. Hope the hotel catering could have a regular reviews to reflect on their menu on breakfast buffet especially in a 5 star hotel like Westin.

I like all

All good

I like the view..

Nothing.. all perfect!!

Everything.. Nice staff, good facilities, wonderful view from the room, the hotel even gave us free upgraded room since it was our 18th wedding's anniversary, special swan towel's made decoration n free delicious cakes. Thank you so much for made our anniversary the best ever.

Nothing

Nice view from high floor

the staffs hospitality ware normal, not especially good. like ordinary Jakarta people