Ramada Resort By Wyndham Lara

The hotel location was good, not far from the airport and a good base to explore Antalya. The staff were friendly, the room was clean and cleaned daily. The cleaning staff are great. The facilities were good, there was life guards around the pools, that were looking out for everyone which was good The food was okay, I thoroughly enjoyed the flounder dish and mackerel dish. The rice was good too. My family had a variety of dishes which they enjoyed. My sister paid for a carrot cake separately to celebrate my nieces birthday, which they organised and decorated thier room, with balloons and roses, that was fantastic, thank you Ramada for that. The experience was a 10

The female uniform was not family friendly. The length of the female staffs skirts were so short, which is so inappropriate considering the hotel is a family hotel. There was no vanilla or carrot cake, which would have been nice.

- the hospitality!!! everyone i encounteted had a smile on their face! the ladies in the spa were exceptional and made you feel comfortable - amazing turkish tea (i implore you to drink this whilst you’re here). i was given a turkish apple(?) tea during the massage which i regrettably only had the one time, but i highly recommend that too - a lively, family atmosphere. yes they had event nights etc but it never got too rowdy, nor did it ever get to a point where myself or mum where uncomfortable to walk around the resort - the cleanliness was on another levels everywhere you look somebody was sweeping or mopping or doing some sort of cleaning!! - the excursions offered were fab and the drivers were just as great. i had the pleasure of talking to Irfan when setting up the trips and he talked us through everything and calmed our fears. i highly recommend booking one of these trips. sure you could get a taxi for cheaper probably, but the convenience is what mattered to us - shops close by. yes they were costly but this is a tourist area. if you have forgotten something or want to buy a small gift without making a trip into antalya city then you’re sure to find something here - there was a good variety in the buffet options but like others have said, it is mostly the same food every day with a few variations in the curries etc. i quite enjoyed this aspect and found that there was something for everyone even if you are a picky eater.

these are things they can improve upon but they are not dislikes - information around meal timings, entertainment, and shuttles could be more easily accessible. for example having a book or poster that stays within the room to inform guests of these instead of having a slideshow on the tv channel that one has to sit through - whilst there we experienced a few rainy nights for which thy set up indoor entertainment. the area they used was pretty small and a lot of guests were sat behind the area itself or walked away. it would be nice if this was moved to a larger area - having separate areas for women and men hammam/massage would be nice. it’s understandable that this may not be possible given the amount of space within the property

Food very good and tasted good

On the whole, it was a really pleasant experience. The cleaning staff and some of the spa staff were lovely and friendly, and the lady who gave me my Turkish bath and massage was amazing. Very skilled and very kind. Similarly, with the staff at reception and at the bar, some were lovely and helpful while others were cooler and standoffish. No one escorted me to my room (a LOVELY room by the way!) to show me how things worked, so I spent ages trying to figure out why the lights in my room kept going off after 30 seconds. I had to call reception to find out that I needed to place my door card into a slot on the wall just inside the front door of my room for the whole time I was in the room for everything to work properly. The food was definitely plentiful, but it was a case of quantity over quality for main meals. Buffet style food needs to be kept warm and have lots of flavour to work well. Which is why Chinese food works well as buffet food. Medium flavour food can just end up tasting bland, especially when it's lukewarm. The desserts were beautiful, though, and beautifully presented. The range of soft and alcoholic drinks or beverages was excellent. Reggie. The spa salesman was very slick and salesy. He was there to sell you the goods and that was very clear. His income clearly depends on how much he sells, so I get it. But he was only friendly before the sale and standoffish afterwards. On a really positive note, I mentioned to the reception staff that I was disappointed that my birthday hadn't been acknowledged with some small touch like a little card or small chocolate sent to my room. They passed this on to the guest relations team while I was out of my room. And when I got back to my room, there were rose petals on my bed and towels shaped artfully in hearts and fan shapes. It was beautiful, and I had a beaming smile on my face from the surprise!