Crowne Plaza Beijing Sun Palace by IHG

Overall, the entire team made us feel at home from the very first moment. It was a wonderful experience that we will undoubtedly be delighted to repeat in the future. We would especially like to recognize Eric, the concierge, who helped me recover my phone after I left it in a taxi when we arrived. He was incredibly efficient and attentive with us during all our stay. We would also like to thank Amber, Rowen, and Chloe at the Lobby Bar, and Yumi at the Market Restaurant during breakfast. All of them were exceptionally friendly, professional, and attentive. Special thanks also go to Claudia, the Spanish staff member, whose warmth, kindness, and dedication made her a true angel to us. Her ability to communicate in several languages made everything so much easier and completely removed any language barriers. Rooms: Our room in the 20th flor had beautiful views of the city and had everything needed for a comfortable stay. The bathroom is very well equipped, and thoughtful touches like bathrobes, slippers, a kettle, and multiple charging ports made us feel right at home. Food & Drinks: Breakfast was excellent, with a wide variety of fresh, high-quality options to suit all tastes. Beyond the excellent food, the attentive and friendly service made the dining experience even more enjoyable, creating the perfect start to each day and leaving a lasting impression throughout our stay. Sports & Recreation: The hotel features outstanding facilities, including a modern gym, a large swimming pool, and excellent sauna areas, perfect for relaxing. Nearby Activities: One of the things we loved most was the hotel's location. Many of Beijing’s main attractions are within easy reach, whether by taxi or by metro getting around was effortless. The metro station is just a short walk away. Safety: We felt completely safe and comfortable throughout our stay. Whether using the metro or walking around, we always felt at ease and welcomed.

There was absolutely nothing to dislike. We spent an unforgettable week at the Crowne Plaza Beijing Sun Palace and thoroughly enjoyed every moment of our stay.

Great breakfast and facility. Very helpful staff. Bed is not the most comfortable but it has everything else you need. Also great pool facility!

None other than the bed.

The staff were so polite and friendly. The room was very spacious

Most of their staff can’t speak English

Nothing

I flew via Hong Kong, from Colombo Sri Lanka to Beijing. It was almost 12 hours hours. The receptionist took 35 minutes to find me a room and said my two sons didn't have a reservation. Then, after speaking to someone, said yes, they found the reservation. I was given the room 1935, and my two sons were given right at the other end of the floor room no 1918.