Very welcoming staff at reception, bedroom and en suite facilities were clean

We only had one key for our room and had to leave it at reception when leaving the hotel. Would rather have had a key each

Location was great and the staff was nice

First room was clearly being used before by smoker who had smoked inside, we had to change. The floor was terrible in everywhere in the hotel, I never wanted to touch it bare feet or with socks. Elevator was super slow and Booking.com said that it is having parking, but it really is not!

It’s in the city centre,walking distance to all amenities.

Nothing

Staff were good. Breakfast was ok. .

Room was too small and without a bathroom door

Staff. Location. Breakfast is fine.

Room is small. Bathroom is really small, smelly, and not very clean.

Almost everything. Reception staff were outstanding and the breakfast was great.

Cleanliness in bathroom

Helpful staff, great location

Lethal step into bathroom, no bedside lights, no room for suitcase

Great location with stylish entrance and some nice architectural features. Very helpful staff.

The plumbing system of other rooms was noisy and could be heard as the pipe work seemed to pass through my room. Walls are a bit thin and the balcony seemed to shared with the next room.

Great location

Room was a little run down, but fine for the night

City centre

Rooms very small. No tea/coffee in room. Had to pay downstairs

location is perfect

location and helpful staff

first room was very compact so we asked to move to a bigger room and that was so much better

Warm quilts. Clean sheets/towels every day. Super helpful staff. Coffee every morning. French doors overlooking a quiet street. Close to metro and shopping.

The mattresses were a bit soft. But, I will admit, I have a hard to meet standard- I like hard beds.

Very friendly, helpful reception. Comfortable, quiet room. Lovely bed, pillow. Good bathroom and shower. Excellent breakfast choices.

The receptionist was very nice.

The bathroom door was only half of the door. Strange system.

Central location, clean comfortable room. Friendly staff. Ideal for an overnight stay. Reasonable price.

Room was dated and small but it was clean so OK for overnight stay.

bathroom was excellent, bed really good. double doors to keep the noise out and more toilet privacy than I expected

choice of decoration, and a round black pillow that doesn't look like it's easy to be cleaned. walls are painted with a strange grey that resembles a prison

Staff is very nice.

There is no internet, there is one towel for two persons, room are tiny