I won’t never stay at this hotel again

The stay was really good overall but the only issue was that I had to go the 15th floor (last floor) to get ice from the ice machine because the ice machine on my floor (5th floor) wasn’t working .

The breakfast buffet was excellent and our table server went above and beyond. He made a great strong coffee and perfect hot chocolate at just the right temperature for the kids. Overall, he was arguably the best server I've had in years in a hotel...great personality too!

Friendly staff and great place to stay!

My room looked ok! it was spacious as described and the bed was comfortable. My bathroom how ever was dirty. It hair hair all over and asked them to clean it and it was still dirty.My ac unit was loud and stopped working so i asked for them to come fix it which they did. Also don’t like that the rooms don’t come with a microwave and it’s $15 dollars a day to have one in the room. That’s ridiculous in my opinion. Will not stay here again.

The pool and jacuzzi were under construction which was the main reasoning for my booking there

Quite. Feel safe and convenient.

Broken ice machine and no hot water and was not informed.

It was surprising great. Caffe Milano is thee BEST…the food was exceptional. All the staff was professional and pleasant.

Room was freezing cold noisy bathroom was freezing couldn't shower comfortably horrible experience

It wasn’t the best accommodations that I’ve had but It was ok. The pool wasn’t open due to construction and I was really anticipating spending some time in there for my weekend..outside of that I enjoyed my stay for what It was minus the fact that my room had a lot of broken things in It . ( shower, door to the refrigerator and the microwave. But the staff here was amazing and I appreciate everything that they did to accommodate me 💯💯💪💪

Really nice place right on the GW Bridge. Remarkably quiet for the location. Many great restaurants in the vicinity. Comfortable beds.

JUST AN OVER NIGHT STAY, ENJOYED THE COMFORT AND THE FOOD WAS GREAT!!!

Great

Front desk attendant excellent. Clean comfortable room. Excellent restaurant.

Very unclear about whats included and not included

The hotel was only a few minutes away from NYC, room was clean and the beds were comfortable. Everything was convenient for my trip, I'll definitely stay at this hotel again.

bathtub clogged. minimal daily maintenance

Easy access, plenty of parking. Unfortunately, I intended to sleep in but the sunlight seeps through the side of the wall! Next time I will bring a sleep mask. None the less I will stay again.

Clean and quiet ! Parking is easy . Will come back next time

The property was super clean and the staff was very nice. They did have problems with the water, but that wasn’t under their control, so I scratch that off. The restaurant kitchen opens late, which is a bummer. The gift shop, that has snacks and such, seemed to always be closed. Other than that, I would have given it 5 stars.

Very outdated hotel- disappointed for the name of the hotel. The water was cold in the morning too and bathroom toilet seat was so old.. I was scared to sit on it... Musky smell due to carpet on the floor. Do not recommend

The staff was friendly and really nice and gave us delicious cookies which my family and I loved. Overall the hotel was clean but the condition of the building and facilities were dated and sub par. Our room smelled like an old dingy house in a horror movie. Also, our bathroom door was swollen from water damage. The building is overdue for a renovation. We asked for a refund and left the same day as check in because our room did not have hot water. The front desk was very accommodating and sympathetic.

There was a lot of dust on the night table. The room heat was not working properly

The service was very good and staff friendly, but the location is tired and needs updating. House keeping was very clean. Pool was good but hot tub was broken.

Right by the George Washington bridge which is convenient if traveling to NYC. Best value for my money and not too pricey considering that is the holidays. Has restaurant on premises but did eat there. I am from Jersey so ate in local restaurants. I definitely would stay here again.

Good family hotel. Rooms are clean and spacious with very comfortable beds. Lovely, helpful staff. We decided to opt for hiring a vehicle as it seemed the most economical way of getting around in NYC, so the free parking was great.

Did not enjoy my stay here at all. The hotel had advertisement online that the hotel ran a shuttle service to and from Manhattan. This hotel shuttle did not exist on arrival, the only option was a private third company which had limited availability and cost thirty dollars every day per person. Help commuting to and from the city was provided to us from staff in the hotel next door which were much more helpful. Finding our way to the hotel was extremely difficult and the hotel staff were not helpful when expressing this difficulty. the hotel is located on a highway so very restricted on movement once there. One staff member was very rude when discussing the security deposit with me and early check out was a major issue with staff saying that I would have to pay more money if I checked out earlier than my proposed date. Overall very unpleasant stay and would not recommended for anyone. The stay was made very stressful and the unhelpful non-empathetic dealings with staff made it even more stressful and an unpleasant stay.

The next room was so loud until 2:30 am. The front desk did not take care of it.

It was a pleasant experience. The staff were good. We would to acknowledge the buffet guy (Jordan). He was exceptional and trying his best to make everyone happy. Thank you to the hotel management for having him.

Great stay

This property needs to be renovated ASAP! This property from the outside looks nice and the staff is friendly and very professional but the rooms and the floors give ghetto motel vibe. First room that I had was awful. The room was not clean, room smelled like cigarettes, the phone didn’t work, the bathroom was filthy, the 5th floor smelled like old mildew mixed with corn chips. Then the next room they moved me to was on the 3rd floor, the room was better than the first at first glance but then the A/C stopped working so it went from 75 degrees to 96 and it was soooo hot, the sink and tub was very slow to drain. I am suppose to receive a refund but haven’t received it as of yet. Really hope they are planning to upgrade this property because it’s in a great location.