Room was excellent the staff was great we enjoyed our stay .

All in all it was a good place to go. I feel like it’s too many 1 cent games not enough different .50 cent games.

This may be the dirtiest hotel my wife or I have ever had the pleasure of staying at. Upon entering the room we noticed the lamp shade had a yellow and brown stain on it. The bed couldn’t have had clean sheets. The toilet area had what looked to be urine splattered around with a weird yellow haze on an otherwise white toliet. No matter how much we turned up the heat, it stayed ice cold in the room. Every trash can outside the hotel room was full and normally a case of beer box on top. On top of all of that, the musty air was ripe. We got in late and were only passing through so I slept on the bed fully clothed and above the covers using my jacket for warmth. My wife couldn’t get herself to sleep in the bed so she slept sitting up in the room chair. Just don’t do it unless you literally don’t care about your health.

Saturday night very few people in the Casino. Only 2 tables open 👎

I loved my stay

First off this was suppose too be a 2 night trip that turned too 1 night. It’s was terrible. It smells musty, it’s old and ran down, they claim too have 3 restaurants.. only 1 was open and they were out of half of everything. Free drinks in casino? Nope! We had too go too restaurant and pay and get one. Many slot machines down with yellow caution tape. My husband has low sugar and I went too find a vending machine, went too every-floor there weren’t any, and the one on the 4th floor was broke. Very unfortunate since the casino is in the middle of no where! When I went I made a comment saying it look abandoned and even the staff agreed. My room toliet wouldn’t flush, smallest tv that barely worked, bed felt like a rock. I ended up contacting front desk that same day we checked in saying we wanted too check out a day early and they refuse too refund me for the other night. (That we didn’t stay) Hotels.com reached out multiple times too get there approval for the refund.

I booked 3 rooms. One shower didnt work at all, the carpet in one room was soaking wet, the plastic on the chairs were ripped (cut my arm), the lamp shades had greasy fingerprints all over them, the hallways smelled like cannabis, the drinks had minimal alcohol in them, no buffett. I do NOT recommend staying here!!! We filed a complaint with Sams Town and they said it wasnt their problem bc we booked through Hotels.com!

They are under construction but still dont have some restaurants open every day.

I normally don’t do reviews, but this one was needed. The hotel itself.. outdated. The casino, a joke. We ended up going over to horseshoe’s casino because they have a much bigger playing area. Our room didn’t have any wash cloths, one of the pillows was covered in pink lipstick or blush from a previous stay. There was also a roach crawling on one of the beds. This was my first time here and will definitely be my last.

Couldn’t sleep all night do to the refrigerator making crazy noises all night.

The property was run-down, poor television equipment, the heating and air conditioning was not working. My rooms was changed twice and it got worse! I wouldn’t recommend anyone staying there. The toilet kept flushing on its own. It had hard water stains in the toilet and tub.

Ghost town

Sams Town is abgreat place to stay. It is currently undergoing renovations, but other than that, it still holds the nostalgic feeling of staying at a casino hotel of its age. I do wish they would ban smoking in the facility but other than that, no major complaints.

The hotel room had plenty of hot water and water pressure for the shower. The room felt and smelled musty stale. The room was dated and could use with a refurbishing from the lumpy mattress to the furniture, curtains, lamps etc. Dining was sorely lacking. It is sad to see the shape Sam’sTown Tunica has become! Someone described it as a Ghost Town..couldn’t be more accurate.

I did like that my husband and I did not have to leave the hotel to go to the casino. However, there was no microwave or iron or iron board. We was able to get one from the lobby. I would not be returning to this property. Not to stay anyways.

There is construction going on at this casino/hotel at this time (12/23). I've stayed here before in the past. This is the first time that I have had to complain about the noise in the early morning hours (7 am). The host at the front desk was understanding and was able to re-locate me to a different room away from the construction noise. 9am is a good time to start construction in a hotel when patrons are trying to rest. I hope management takes us into consideration.

I need a refund because when I made it to the front desk they couldn’t find my reservation and I had to pay for my room again and they said that Expedia would refund my money

They are currently working on apparently adding on to the property, however it did not impact our stay in any way.

Good customer service but the room had a leak that kept me awake all night. I finally found it early the next morning when i went to use bathroom and water was dripping all over the toilet. I had to go and get security to get maintenance up there because the front desk was closed which explains why no one answered the phone with i called repeatedly. I had to wait until maintenance made it there from the other side of the casino. He noticed that the leaking area had been fixed before. No one asked about what happened

Clean and friendly staff

Bed was uncomfortable and there was jack hammer noise

staff was very friendly

No restaurant, no coffee bar, no nosmoking area. No where I would stay again. Check in people could not be understood, wore mask and mumbled. Everything being remodeled and was not told all amenities weren't available.

When arrived the hotel clerks behaved as if I was interrupting them. I was the only one on the lobby. The room was clean but not in good repair. 2 of the lights didnt work, the sink wouldnt drain, tub was very slow to drain, a drawer was missing a handle

Doing concrete constuction work on parking lot started at 6 am right outside our window. Not happy about that will nit stay there again.

The hotel needs a total renovation. The toilet did not work, the bedding was the worst I've ever experienced, the front desk was rude and unfriendly. Very dusappointed with my stay!

Heat cold. Water wasn’t hot

Quite a convenient 👌 👏.

Room was comfortable and clean.

No USB ports in room, tv hazy, no breakfast bar( had to go to Waffel House), hotel parking area being repaved and parking far from hotel. Price good.

Not even sure where to start. First they had the worst contractor on earth doing major demolition and paving work all over the place. For whatever reason the contractor had no flaggers or people directing traffic or telling guests which way to go. I literally wound up in the middle of a job site with machines moving around me. I work in construction, so this was just an inconvenience but for an elderly or person with mobility issues this could’ve been dangerous.OHSA where are you? Also, the food has gotten pitiful now with the buffet closed. I di final nail in the coffin, was finding out after I was there for a few days that nobody was going to be coming into my room to clean, make the beds or give me towels and soap apparently this is the new normal.

Air didn't work properly place is under construction