Extremely unprofessional. The Wi-Fi is terrible, and the management is poor! The hot water in the shower only works intermittently. The driveway is too small for parking, and I believe someone hit my car with their door, leaving a small dent that wasn’t there before! After a long drive to Virginia, we booked again for a couple of days but had to leave due to a disagreement the receptionist had with my significant other. It was a busy day with graduation and festivals, so we had to drive 30 minutes away to find a hotel since everything in Front Royal was booked! After leaving for a couple of weeks, we booked online again. The next day we arrived that night to check in, they told us we couldn’t stay and would be refunded. If they knew that, why couldn’t they just call the number I used to book or cancel the reservation instead of accepting it? Instead, it was three workers in front waiting until we came in to check in to turn us right back around! I booked one day in advance; everything could’ve been avoided if they could’ve let me know ahead of time instead of waiting until I came to turn me back around. I feel that we were racially profiled because we are Black! Good luck staying here.

You get what you pay for, the manager was nice, place was conveniently located and love the fact we could have our dog. Good place, good location.

The hotel cancelled my reservation without telling me!

I was quite pleased, in the past hotels in Front Royal have been pretty hit or miss. Clean, quiet, neat, decent bed. I stayed 2 nights, was up to work on a property we own outside of town. Note that there is no breakfast and just powdered creamer for coffee, but a Sheetz is within easy walking distance.

Hotel had no hair dryer, no shampoo and only a small bar of soap. The air-conditioner made a loud noise, we asked for another room and the TV didn't work.

tv didnt operate proprerly. Notva very clean place

Things started out ok but when we were getting ready to shower there were cockroaches in the sink, tub, refrigerator and desk. Parking is a nightmare and no large vehicles would fit. We had a Dodge Challenger and it now has front end damage from the wall to get out of the motel. The alleyway that you are forced to go through is maybe meant for a Mini Cooper. When we asked for money back, night audit was rude and started yelling at us like it was our fault. Luckily we did get a full refund. Never going to stay here again.

Beds were horrible and hard. Used towels left in room. Sent us around the back with a trailer. NO ROOM. Too tired to care