SpringHill Suites by Marriott New York JFK Airport/Jamaica
About this hotel
This smoke-free hotel features a 24-hour health club, a bar/lounge, and self parking. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Richmond Hill, NY
Hotel in Richmond Hill, NY
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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$$$$
Reviews
4.3/5.0
Excellent(445 Reviews)
2.0
New facility. Comfortable rooms.
3.0
I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area.
3.0
Our flight got canceled and we had to stay overnight. This hotel had a room available so we picked it as it was close to the airport. Rooms were very clean, nothing fancy. But the staff went over and above to help us out- gave us an extension on checkout, arranged a shuttle back to the airport- this was much appreciated given how stressed we were with the flight delays.
3.0
This hotel is amazing. It is clean, quite and free breakfast, We enjoyed our stay,
1.0
I arrived JFK around 11pm and texted for the Shuttle only to learn that the hotel was completely sold out and would not honor my reservation. They did nothing to help me secure a new reservation. I ended up having to pay much more and have to take Uber to and from for even more additional expense. It was a very unpleasant experience.
3.0
Very clean, new hotel. Breakfast was great with lots of hot options, fruit , cereals. We paid for parking and liked that it was a secure lot and easy to come and go. The only issue was that we didn’t feel comfortable with the closest subway station at night and ended up taking a Lyft to avoid walking there late at night.
1.0
We were very disappointed. We took that hotel because it was easy to find, with a free shuttle from the airport. Unfortunately, the shuttle never came and we had very hard time to get to the hotel. We calld the hotel like 5 times and they proposed nothing, just saying : shuttle is a free service, not a mandatory service. As such, just be prpared to add a 30dollars cab to the fee, as ther is no way to get there except by cab.
2.0
Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger.
Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean.
One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying....
OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!
5.0
Good and easy experience.
3.0
Took over an hr for the shittle to come to pick us up
3.0
Lovely hotel room
Accommodating employees
Friendly staff
Delicious breakfast options
4.0
for some reason, there was no hair dryer. This is the first time I have run into this anywhere.
5.0
Ideal only a bus ride from my venue
1.0
After booking online the hotel indicated they are at capacity and will cancel the reservation
1.0
They give out my room to others even I have a reservation on the room. They give it out for a higher price.
4.0
Clean. Good breadfast included. Accesible location.
1.0
The room smelled like urine. It was gross. Poor area, not safe.
5.0
Clean and nice
5.0
Room was clean and modern. Staff was very nice. However, the area around the hotel was dirty and it did not feel safe.
Utilized shuttle service to and from JFK. Slight wait for pick up on both ends. Rate shuttle service 4/5.
I would stay there again if needing hotel around JFK. It seems that many airline staff utilize this hotel and I believe this is a positive.
However, probably would not venture out on foot in the area.
5.0
although overall the property itself was very good, i would not stay there again, i had to park outside because parking is very small luckily parking was right in front of hotel
5.0
It's very clean and safe.
5.0
Nice hotel. Conveniently located and near public transportation.
4.0
called for a shuttle from JFK, unavailable. asked for shuttle service from hotel to LaGuardia, hotel would not take us to La Guardia. disappointment,
4.0
Seems recently renovated and clean with compact space footprint; parking was awkward. Surrounding area wasn't very appealing.
3.0
The room was extremely cramped and in the basement. Other than that, everything was great.
3.0
The staff were good, the room was nice. The location was ok. The parking garage was terrible. Very limited parking space and same emtrance and exit. As i was going in the garage I had to reverse out so that someone leaving the garage could exit so i go down in the garage. That makes no sense. Then i have to pay to park and the spacing in the garage is horrible. If you get in late the only parking spots causes you to block in someone. Pleaae fix the garage. Its really inconvenient.
5.0
One front desk employee could use a reminder that they are in the service industry
1.0
Getting worse and worse when i checked in i was told it was 50 a night for incendentles i was there for 2 nights to my surprise i see a change on my card for 200 dollars i call the front desk they gonna tell me its 100 a night they need to make up there minds they dont even tell me they just took the money. Im done with this hotel.
5.0
It was a nice stay. We liked most of the things. Thanks.
3.0
The bathroom shower was not clean.
5.0
Everyone was very nice, the hotel was clean and updated, too.
5.0
Excellent! Super comfortable beds, helpful staff, breakfast is great, clean, quiet, I didn't hear anything lol, we enjoyed our stay! Thank you.
4.0
Hotel was clean, staff friendly, parking garage was weird. We took the car down and a person was supposed to open door for us but no one did and we couldn’t get in so hd to drag all bags back up the whole ramp back to the front street entry door…with my child asleep. Was not cool. The guy said oh sorry he was supposed to open for you
4.0
For a new property, there were surprising things that didn’t work in my room - one of the light switches, several of the outlets were plugged (could not plug anything into them). I liked the room layout and planning. There was tremendous street noise all night and construction noise in the morning. Surrounding neighborhood is dirty and unsafe compared to others I have experienced around the world.
4.0
Good place
5.0
Excellent front end staff! Shuttle service, breakfast, room all were excellent. Location was a plus!
5.0
Loved this place! Staff was super friendly and helpful. Would definitely come again. Only downside is the surrounding area. Doesnt feel safe at all to walk around at night so Uber is a must if you’re going.
5.0
The staff was very nice.
3.0
My first time staying here, and it will not be last anytime I'm in Queens
5.0
Clean
FAQs
How much does this hotel cost compared to others in Richmond Hill?
The average price for a rental in Richmond Hill is $120 per night. This rental is $179 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SpringHill Suites by Marriott New York JFK Airport/Jamaica. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SpringHill Suites by Marriott New York JFK Airport/Jamaica pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SpringHill Suites by Marriott New York JFK Airport/Jamaica?
We found 8 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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