KASA Hotel Kuyen
About this hotel
Situated in Tulum, this charming hotel for $56 per night is a great choice for your next break. Upscale Tulum hotel in Zama with 2 restaurants Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and massage/treatment rooms. KASA Hotel Kuyen offers 25 air-conditioned accommodations with espresso makers and safes. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily. 2 outdoor swimming pools are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Map of Tulum
Reviews
4.8/5.0
Outstanding(71 Reviews)
1.0
We got there earlier than expected and they were able to check us in. Initially, we liked the hotel a lot. Decent breakfast. A bit far to everything to walk. The reason for the low stars is on our second day after a 12 hour day excursion, we came back to half our clothes stolen. We went to the desk and the guy said we needed to speak to the manager. The next morning we did and he insinuated we lost, misplaced or did not bring half our suitcase. He did absolutely nothing to rectify the situation. Would not even help us to call the police. We asked who has access to our room and he said the maid. We did not accuse the maid. We had name brand items with tags. The hotel did not even have the "no service needed" sign to hang up as we usually do. They called a taxi for us for a 9 min car ride and charged us 850 pesos [52$] Tulum has been a bit if a nightmare. Mexico City never treated us this way. The hotel never had warm/hot shower. Tried reaching out to Hotels.com and whom also did nothing to help.
3.0
To me, cleanliness is extremely important, and this hit the mark in every way
Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening
very well lit rooms. Minimalist, but everything you need is there
And bed extremely comfortable.
6.0
I liked the room a lot, it was clean and well done overall. My main issue was the food quality. The photos of the food and what you actually got were so different. Everything felt frozen and nothing felt fresh. Having access to healthy high quality food is a big deal to me. I ended up leaving very hungry.
10.0
great location, quiet and clean. Staff was great especially Luis.
10.0
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
10.0
Beautiful, peaceful, super cool rooms, big space, nice service
10.0
great location if you don’t want to stay directly on the beach. however the beach is very close so i would visit here again
5.0
Very friendly staff.
5.0
Clean,quiet
5.0
Beautiful property
5.0
Excellent Service!! Definitely will stay here at my next Tulum stay.
4.0
I loved the room. It clean comfortable and spacious. But most of all they honored my request for a special occasion and it was outstanding. Couldnt ask for anything more. Its a small team but they make a very big impact. Only con is that the suite should be equipped with a microwave or one should be provided upon request and more pots and pans for cooking. A very pleasant stay nonetheless.
5.0
It looks so Beautiful at the the moment you enter at the place. At soon I saw the house it make me feel contable it looks clean and nice it so beautiful and l likes the decorations.
5.0
Loved the hotel...will stay again!!!
5.0
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
3.0
A wonderful stay in a very pleasant place. I recommend their suites with private pool. Ultimate confort !! Very helpful staff.
5.0
We would like to thank you Kasa Hotel kuyen for amazing job and excellent service. Thank you for sweet surprise for my birthday 🎂 we love our room, breakfast, room service and to Nikki, Salvador, Guillermo, Miguel and Cynthia. Thank you so much for everything. You guys are sweet and amazing people ❤️
5.0
Overall everything was amazing!
5.0
This is a beautiful property and all the staff are so willing and eager to help make sure you have all you need for your stay here to be the most enjoyable!
4.0
The Property was Very Quiet and Very Clean. I Love adult only hotels and this is one that I would frequent again if given the opportunity.! My Private pool on my balcony was Everything!!!
3.0
The space was gorgeous and comfortable. We were very pleased with the amenities and the location was great! We felt very safe.
Room service was ok. Some items were missed when we first ordered, we had to call to ask to bring the remaining order. The food was also warm rather than hot. The room service aspect could use some work.
We would definitely stay again!
4.0
There were no elevator. You have to bring your bag up through the stairs. So inconvenient. Taxi there is $30 for 12 min drive. It’s ridiculous
5.0
Good
5.0
Guillermo gave us excellent tips. He recommended where to go and where to eat authentic Mexican food
3.0
The hotel is beautiful. It’s better in person. The staff is so nice and accommodating. It was a lovely stay with no complaints. The free breakfast was delicious & they can take it to your room. Overall it was an incredible stay and I definitely recommend. They also light palo santo to keep mosquitoes away (it smells soooo good). Namaste
5.0
Great stay
2.0
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around.
We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it.
The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet.
The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you.
The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals.
We both agreed we would definitely stay again!
4.0
Hidden gem spot. Clean, quiet and luxurious!
5.0
The room was very nice. Comfortable bed and AC. Everything very clean and well maintained.
3.0
Suite was the best room option Penthouse was small and expensive.
you will require to rent a car to use this hotel.
overall an ok experience.
5.0
Beautiful place recommend it to rest, relax and enjoy the Tulum. The room are well equipped,I felt like home.
5.0
The hotel was great! The cost was affordable.
5.0
Amazing hotel, staff was great. The environment was very relaxing too
5.0
Excellent property. Adult only boutique like hotel with roof top bar. Very nice area with other roof top bars.
FAQs
How much does this hotel cost compared to others in Tulum?
The average price for a rental in Tulum is $212 per night. This rental is $156 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at KASA Hotel Kuyen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at KASA Hotel Kuyen. Enjoy the water!
Is KASA Hotel Kuyen pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at KASA Hotel Kuyen?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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