It was good

We had to go get cleaned sheets and blankets for both rooms cause they had piss and blood on them and cigarettes room hadn’t been cleaned properly for months

The room was suppose to sleep 5, but wasn’t accommodating 5 due to small and unbearable painful bed. The pull out sofa bed had no mattress but rather bunch of springs cover with some fabric. It was suppose to be for 2 people but only one of my child could fit on it and by the way she is sick now with extreme pain in her back and neck and actually the entire body. I asked for the pillows and blanket for the pull out sofa bed and and I was told there are no pillows or blanket. You tell me how can someone sleep without pillows and blanket. Staff in the kitchen and cleaning crew was extremely rude and racist. I would never ever stay at this hotel again. And shame on hotels.com to provide false rating, stars, and review for this hotel as a good one. The breakfast was always missing things from it from creamer to butter and if you ask the kitchen staff for it they gave you the dirtiest look and rude answer.

When we arrived, the parking lot was a mess and the building was not maintained....people hanging out in the parking lot smoking weed, it was so strong it was nauseating. When we went to check out the inside, we were told that they gave away the king room that we reserved and offered us 2 doubles. Thank God that wouldn't work for us....we now weren't stuck staying in that dump!

It was an ok hotel. Definitely over priced. One of our 2 beds was unable to be used due to mattress quality. Most of the furnature had some source of wear or being broken. Basically just in need of a serious makeover. Night time staff was super nice, daytime staff could care less. Ok place to stay if on a budget, but I will not be returning.

filthy throughout other than lobby. overpowering odor in room likely from cleaning products trying to cover other smells. hallways and surrounding areas unkempt, soiled, littered. etc. we left immediately.

Bath tub look disgusting and the shower curtain was ripped, Pillows were hard and difficult to sleep on. There was no TV remote. Was ask to put a $100 deposit on the room in case we did any damage .

Upon arrival to our room that we were initially assigned, the bathroom sink and tub was not clean. There was hair in the sink and tub. We immediately reported this to the front desk. While reporting, housekeeping went back into the room to remove the hair while we were at the front desk. We went back to the room with the housekeeper and she insisted the room was clean. I removed a piece of hair from the tub AFTER we came back to the room. We were assigned another room that was clean. Our stay was HORRIBLE!! There was all kinds of traffic in and out of the hotel past midnight. A LOT of illegal activity in the parking lot, and someone kept propping the side door open, allowing who and God knows what into the hotel not making me feel safe at all! The outside was FILTHY with broken glass in the parking lot, cigarette butts everywhere, dog poop directly out side of the door, and the outside trash cans were full not changed for 2 days of our stay. In addition, there was people wondering the hotel just standing by the elevator on every floor, and wondering the parking lot. The front desk did not welcome us, however the gentleman that checked us in was the only one who greeted us. We stayed there 4 months ago and did not experience any of this then. The upkeep has gone down tremendously in the last few months. The breakfast was terrible, eggs burnt and bacon not fully cooked...the coffee was great. We will NEVER stay at this hotel again and I will not recommend anyone to.