STAFF INCLUDED
Chef, Butler and Daily Maid service.
(Chef able to prepare 3 Meals per day + snacks, Food & Beverage cost not included)

Maximum guest capacity: 14 (including kids).

Gratuities are expected: 8% minimum, 10% recommended, based on the rental amount before taxes and fees.

CONCIERGE SERVICE
A concierge will be assigned as soon as you finalize your villa reservation to help Pre-arrival coordination and during your stay: Coordinating airport transfers, golf cart rental, activities and excursions, massages, menu coordination, supermarket purchases.

AMENITIES INCLUDED
Private check-in at the property, Welcome drinks & snacks, Luxury Frederic Malle bathroom amenities, Cable TV & high-speed WiFi. Roundtrip airport transfer courtesy service from Punta Cana Airport (PUJ) may be arranged upon prior request and is subject to provider availability and scheduling conditions.

COMPLIMENTARY AIRPORT TRANSFER POLICY

Volalto provides complimentary one-way transfers between Punta Cana International Airport (PUJ) and the villa, based on villa size:

4–6 bedroom villas: 2 complimentary one-way transfers (equivalent to 1 round-trip)
7–10 bedroom villas: 4 complimentary one-way transfers (equivalent to 2 round-trips)
Transfers can be used in any combination: arrivals, departures, or both. For example, a group arriving in two parties can use two arrival transfers,

Each transfer is one vehicle, for up to 12 passengers with standard luggage (one checked bag and one carry-on per person). Golf bags and oversized luggage are not included in this capacity and may require an additional vehicle.

Additional transfers are available at USD 40 per vehicle, per one-way trip. Unused complimentary transfers are non-refundable and cannot be exchanged for credit or other services.

THE VILLA
This marvelous property has a modern and tropical design with a luxurious concept providing the highest standards and a relaxed and fresh atmosphere for all our guests.

SPECIAL VILLA FEATURES
Football Kids Space / Heated Jacuzzi/Ping pong table

BEDROOMS

SECOND FLOOR:
BDR 1 - 1 King Bed (Master) - Smart TV
BDR 2 - 1 King Bed - Smart TV
BDR 3 - 2 Queen beds - Smart TV

GROUND/FIRST FLOOR:
BDR 4 - 1 King Bed - Smart TV
BDR 5 - 2 Queen Beds - Smart TV
BDR 6 - 2 Queen Beds - Smart TV

WHO WE ARE AND WHAT TO EXPECT
This property is professionally managed and operated by a leading hospitality company in Punta Cana. By Booking this professionally serviced property you can expect a hassle free vacation.

Once booking is finalized one of our experienced concierges will ensure that we prepare to cater to all your needs, including airport pickup, chef services and menu preparation, grocery purchasing, activity planning and excursions as well as organizing any special celebrations during your stay.

Since 2012, we have welcomed over 8,000 families to our beautiful villa rentals, providing them with top-notch service from our dedicated staff.

Please note that at least 1 member of the staff will be staying 24 hrs at the villa. Members of the staff will remain in the staff area when not working or sleeping hours.

ADDITIONAL SERVICES

Golf Carts: (Budget)
4 Passenger: From US$ 45
6 Passenger: From US$ 60

Golf Carts: (Current models)
4 Passenger: From US$ 60
6 Passenger: From US$ 80

Holiday Season Payment & Cancellation Policy for Golf Carts:
During Holiday Season periods (Christmas, New Year & Thanksgiving), all golf cart rentals must be fully prepaid in order to guarantee the reservation. Cancellations are allowed up to 60 days prior to arrival. After this period, the reservation becomes non-refundable.

Bicycles: Starting from $15 to $35 (rates may vary depending on availability and the supplier).

Supermarket purchases are USD $50 per trip.

Babysitter, in-villa massages, tee times, excursions and various activities can be arranged by your concierge.

LOCATION
This beautiful villa is located in the exclusive gated community of PUNTACANA RESORT & CLUB (just a 10 minute drive from the international Punta Cana Airport) a 26-square mile paradise that is blessed with a temperate year-round climate, light rainfall, and soft breezes.

RESORT ACCESS

Located in the gated community of Puntacana Resort & Club, just 10 minutes from Punta Cana International Airport. Guests enjoy access to:
2 Golf Courses: La Cana & Corales
2 Beach Clubs: Playa Blanca & La Cana
7 Restaurants + 1 Cigar Bar
Racquet Sports: Tennis, Padel, Pickleball
The Spa at Punta Cana Resort
Water Sports
Horseback Riding, Polo, Ecological Reserve, Petting Zoo, Kids Club

Some services have an extra cost.

POINTS OF INTEREST
5 minutes to La Cana Beach and Golf Club and The Spa by golf cart
13 minutes to Los Corales Golf Club by golf cart
5 minutes to Oscar De La Renta Tennis center by golf cart
5 minutes to Ojos Indigenas Ecological Reserve by golf cart
10 minutes to Playa Blanca Beach by golf cart

PAYMENT AND CANCELLATION POLICY
Jan 6th-Dec 17th- 50% of the total amount is required on time of booking. Remaining 50% is due 60 days prior to arrival. Cancellations 60 days prior to arrival are refundable, within 59 days or less refunds won’t apply.

Dec 18-Jan 5th and Thanksgiving Week- 50% of the total amount is required on time of booking, this amount is non refundable. Remaining 50% is due 90 days prior to arrival.

No date changes will be allowed for this season; we will only allow date changes if force majeure limits travel; this change will be valid for 11 months from the time of cancellation. No refunds will be given for seasonality rate changes

NOTE: 150 USD administration fee applies for all full refunds if payment was in wire transfer; if the payment was made by credit card a processing fee of a 4% of the paid amount will be retained.